Accessibility help

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Accessibility help


Historic Royal Palaces welcomes all visitors, both on-site at the palaces and on-line at our website, and hopes to make everyone's experience enjoyable.

 

Conservators moving an item


Website accessibility


Our website is built so users with a standards compliant or popular modern browser will be able to see the pages as they are designed. We specifically aim at the following: 

Windows browsers

  • Firefox 1.5
  • Firefox 2
  • Internet Explorer 7
  • Internet Explorer 6

And we have tested to ensure the site is as close as possible to the design in:

Windows browsers

  • Firefox pre 1.5
  • Internet Explorer 5.5
  • Netscape 8
  • Opera 9

Mac browsers

  • Firefox 2
  • Opera 9
  • Safari 2.0.4

If you experience difficulty and are unable to update to one of the browsers above you may find it easier to turn off CSS. Please refer to your browser's help pages for more information (in most browsers these can be accessed by pressing the F1 key or selecting Help from your browser menu).

Enhancements
The site uses javascript and Flash to enhance the use and design of the website. Excepting the calendar on our events pages, alternative functionality is provided where enhancements have been put in place. The calendar requires javascript to be enabled and we are seeking an alternative solution.

Text
All text on the website is resizeable using a compliant browser.

Changing font sizes:

Internet Explorer 7
In your toolbar select "Page" followed by "Text size" and change to your preference. Internet Explorer 7 also allows you to zoom the page as a whole. Select "Page" followed by "Zoom" and adjust to your preference, or use the keys "CTRL" and + or - at the same time. "CTRL" and "0" (zero) will reset the zoom.

Firefox

In your toolbar select "View" followed by "Text size" and change to your preference or press the keys "CTRL" and + or - at the same time. "CTRL" and "0" (zero) will reset the text size.


Accessibility at the palaces

Please click on the links below for information on accessibility at any of our palaces, including provision for visitors with mobility needs, for parents and families with children on the autism spectrum, for blind and partially sighted visitors and for deaf people and those with hearing loss.

Tower of London accessibility > 

Hampton Court Palace accessibility >

Kensington Palace accessibility > 

Banqueting House accessibility > 

Kew Palace accessibility >

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