How to book

How to book

Clore Learning Centre door handles

Information about booking a visit for a learning group to Hampton Court Palace.

We are delighted to offer reduced admission rates for our Learning & Engagement visitors.

Bookings for next academic year (Sept-Dec 2014) are now available!

Booking in 3 easy steps...

1. Consider your visit details

When would you like to visit?

Please select a first, second and third choice dates (if possible). Please be aware that dates can sell out a long time in advance - please do book as early as possible.

How many students and adults will be in your party?

Minimum adult to student ratios:
Age 6 yrs and under:  1:5
Age 7 to 16 yrs:  1:10

Teachers and adults fulfilling these ratios are admitted free of charge. Charges for additional adults apply.

Would you like to book a learning session?

Sessions can accommodate up to 35 students. Note that sessions are not always available in the first and last weeks of term.

Does your group have any special requirements? We will try our best to accommodate any special needs that your group may have.

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2. Make a booking

By phone:
Call the Operations Team - Administration Office, Learning & Engagement on 020 3166 6646.

By email
Alternatively, you may wish to email the Administration Office with your preferred date and number of pupils to hamptoncourtlearning@hrp.org.uk

 

At peak times our phone line can get very busy, so you may wish to use the online booking form or download the form at the bottom of this page. 

If you are an Agency booking on behalf of a school group please complete our 'Agency booking form' at the bottom of this page. Once completed please email the form to us.

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3. Payment

After receiving your booking information we will send you a proforma invoice.

We require payment at least six weeks before your visit. After paying you'll receive a confirmation pack of planning information, including risk assessments, and a voucher for preliminary visit tickets. Any extra tickets must be purchased on the day at standard group rates.  

 

Payment options

Cheque
Cheques should be drawn on a British bank and made payable to ‘Historic Royal Palaces’.

Credit card
For credit card payments, include name of cardholder, card number and expiry date. You may make one combined payment for entry and learning sessions.

Please note we cannot accept American Express or Diner's Club cards and we are unable to accept credit card details by email.

BACS payment
We can accept payment by BACS. Please contact us to make arrangements.

 

Refunds and cancellations
We regret that no refunds can be given for cancellations made less than six weeks in advance of your visit, nor for tickets purchased in advance that are not used on the day. 

If a cancellation has to be made due to exceptional circumstances, every effort will be made to reschedule your visit.

Please send your payment to:
Operations Team - Administration Office

Learning & Engagement
Clore Learning Centre
Hampton Court Palace
Surrey KT8 9AU 

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For further details on how to plan your visit to Hampton Court, see our learning visit information >

Downloadable Resources

Some files are provided in PDF format - you will need Adobe Acrobat Reader to view these files.

  1. Click here to download Acrobat Reader
  2. Alternatively, Adobe offers a service for converting PDFs into HTML or plain text. Access this service here


    HCP Booking Form 2014-15
    (Adobe PDF, 46.4KB)

    HCP Booking Form 2014-15 Agency
    (Adobe PDF, 65.5KB)

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