Hire a wheelchair and volunteer guide

Hire a wheelchair and volunteer guide

Wheelchair

For two hours for just £4

Hampton Court Palace has a new wheelchair which visitors may hire. 

This is the only wheelchair that can be pre-booked at the palace.

Call 0844 482 7777 for details or send in the booking form below. 

Please aim to book at least 2 weeks in advance although we will respond to your request within 3 working days.

Take the weight off your feet for a couple of hours and let our trained volunteers take you round in style!

Hampton Court Palace has a new wheelchair which visitors may hire. It is the We-Go - a 'manual' wheelchair that uses a battery pack to do all the hard work. We have a number of trained volunteers who are available to accompany it.

Aimed at visitors who find lots of walking tiring - and there is a lot of walking at Hampton Court Palace - the We-Go is available for 2 hours at a time and the volunteers will take visitors on set routes of the palace. Please specify which route you would like at the time of booking.

There is a cost - £4.00 per two hours. This is in addition to a palace admission ticket.

So if you would like to conserve your energy and have two hours in the morning and two hours after lunch, please book a morning and afternoon slot - which will cost £8 in total.  Please specify when you would like your two hours to begin when booking, noting that as the palace opens at 10am the earliest a tour could begin is 10.15am as the volunteers can't get to the wheelchair until then.

There is a maximum carrying capacity! You, and any bags you want to keep with you, must not exceed 113kg/250lbs/17½ stone.

Please also bear in mind, especially when dressing for a visit on a cold winter's day, that the We-Go is about the size of an economy-class airline seat, and has about as much leg room!

Please note that any accompanying children must be supervised by an able-bodied adult.

For evacuation purposes, due to the size of the refuge areas, only six wheelchairs are allowed on the first floor at any one time. We may, therefore, have to alter the route of your tour slightly if the lift is briefly unavailable.

For your own comfort and to avoid any risk, we ask you to wear the seatbelt at all times.


Tours available

The Tudor Palace
West Gate
Master Carpenter's Court
Tudor Kitchens
Chapel (if available - i.e. not on Sundays)
[Lift to first floor]
Journey to start of Henry VIII's Apartments
Henry VIII's Apartments
[Lift to ground floor]


William III's Apartments
West Gate
[Lift to first floor]
Journey to start of route
King's Stairs to...
...King's Closet
Journey back to lift
[Lift to ground floor]
Ground floor of King's Apartments to...
...King's Stairs


The Courtyards
West Gate
Base Court from Cloister
Clock Court
Through the King's Stairs to...
...Fountain Court
Into the Garden Shop to the Gardens Exhibition for...
...Chocolate Court
East Gate
Back through Fountain Court to...
...Queen's Stairs, then...
...Chapel Court
Master Carpenter's Court
West Gate


Art Tour A
West Gate
King's Stairs
Outside to Pond Gardens and...
...Mantegna's 'Triumphs of Caesar'
Back through East Gate to...
...Ground floor of William III's Apartments


Art Tour B
West Gate
[Lift to first floor]
Communication Gallery
Cartoon Gallery
[Lift to ground floor]
Ground floor of William III's Apartments

Please note that Art Tour A can only take place if the weather is dry. Anyone booking this will automatically be taken on Art Tour B if it is raining or has recently rained.

Downloadable Resources

Some files are provided in PDF format - you will need Adobe Acrobat Reader to view these files.

  1. Click here to download Acrobat Reader
  2. Alternatively, Adobe offers a service for converting PDFs into HTML or plain text. Access this service here


    Access at Hampton Court Palace
    (Adobe PDF, 829KB)

    HRP-wide Access Guide 2013
    (Adobe PDF, 1.16MB)

    Wheelchair booking form 2014
    (Adobe PDF, 125KB)

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