Practical information
Map of Kensington Palace
For information about traveling to the palace and to download a map, click here.
Facilities
From 26 March 2012 there will be baby changing facilities available.
Cloakroom
The new Kensington Palace opening on 26 March 2012 will have a dedicated cloakroom.
Footwear
From 26 March 2012, visits to Kensington Palace will involve plenty of walking so please wear comfortable shoes. Please note that Heelys cannot be used inside the palace.
Pushchairs and buggies
From 26 March 2012, pushchairs or buggies may be more easily taken around the palace as we will have a new lift to all floors for the first time. They may be left at your own risk in the new Cloakroom.
The great outdoors
From 26 March 2012, extra care should be taken in the palace gardens, especially if they contain water features. Please do not allow children to touch or eat the plants as they may be harmful. Also, treat the swans and geese with caution; they are wild birds and should not be approached or fed.
The use of balls, bicycles, scooters and rollerblades is not permitted within any part of the gardens. Please see the park regulations at the entrance to the grounds for further details.
First aid or lost children
From 26 March 2012, please approach the nearest member of palace staff if you require first aid assistance or have lost a child.
If you have any further questions about your visit, please contact us or try our frequently asked questions.