From 2010, Kensington Palace will undergo major building works as part of an ambitious project to increase accessibility for all. Find out more
here. As a result, areas of the palace may become inaccessible at short notice. Please
contact us for more information.
The State Apartments at Kensington Palace are on the first floor and unfortunately there is no lift available. Access to the State Apartments is by a shallow flight of 30 steps. Most areas of the Royal Ceremonial Dress Collection are on a level access, as is the Orangery restaurant, which has a ramp. There is limited access to Apartment 1a. There are adapted toilet facilities next to the gift shop.
Scripts are provided in written form for all visitors, with a large-print version available in English.
Visitors with disabilities are admitted at a concessionary rate and their companion is given free entry. Please notify the admissions staff when purchasing your tickets.
Manual wheelchairs are available for use within the palace. Chairs are provided on a first come, first served basis and cannot be booked in advance. Please note that for health and safety reasons, staff are unable to assist in carrying wheelchairs or pushchairs.
There is limited disabled parking next to the Orangery. As space is restricted, it is necessary to book in advance. Please telephone +44 (0)20 3166 6199. Please note that during winter months cars need to be off site by 4.00pm due to park closure.
For more information about visitor access, please
click here for an access guide.
