The State Apartments at Kensington Palace are on the first floor and unfortunately there is no lift available. Access to the State Apartments is by a shallow flight of 30 steps.
Most areas of the Royal Ceremonial Dress Collection are on a level access, as is the Orangery restaurant, which has a ramp.
There are adapted toilet facilities next to the gift shop and on the basement level opposite White Court.
The audio guide scripts are available in written form for visitors with hearing difficulties.
Visitors with disabilities are admitted at a concessionary rate and their companion is given free entry. Please notify the admissions staff when purchasing your tickets.
Manual wheelchairs are available for use within the palace. Chairs are provided on a first come, first served basis. They cannot be booked in advance.