Practical information

Map of Kew Palace
For recommended routes and to download a map of the palace, Find out more here >.

Cloakroom
Kew Palace is not able to offer any cloakroom/left luggage facilities.

Footwear
Visits include plenty of walking on uneven surfaces. Please wear comfortable shoes, Heelys should not be used inside the palace.

Pushchairs and buggies
Pushchairs or buggies may be taken around the palace. Please speak to a warder if you wish to use the lift that we have for anyone unable to manage the stairs.

Seating and rest areas
Inside the palace, there are places to sit, either benches or window seats. There are also benches outside in the gardens.

First aid or lost children
Please approach the nearest member of staff if you require first aid assistance or have lost a child.

If you have any further questions about your visit, please contact us or try our frequently asked questions.