1. Consider your visit details
When would you like to visit?
Where possible, select first, second and third choice dates. Please be aware that dates will sell out a long time in advance so start planning your trip as early as possible. We suggest at least 2 months ahead of your desired visit date, but no more than 6 months in advance. You can check availability for admission only visits at the education rate by clicking here.*
*If your school is situated within the London Borough of Tower Hamlets please contact our office either by telephone or email with regards to availability.
Tower Education telephone no. 020 3166 6654
Tower Education email address - firstname.lastname@example.org
How many students and adults will be in your party?
Minimum adult to student ratios:
- Age 6 yrs (KS1) and under: 1:5
- Age 7 (KS2) to 18 yrs: 1:10
Teachers and adults fulfilling these ratios are admitted free of charge, as well as adults needed for 1:1 assistance. Additional adults will have to pay the standard group rate.
Would you like to book an education session?
Sessions can accommodate up to 30 students. Please choose your preferred sessions from the information on our sessions for schools pages.
Note that sessions are not always available in the first and last weeks of term.
To discuss educational session availability please call our Education office on 020 3166 6654 or 0044 20 3166 6654 if calling internationally.
Does your group have any special requirements?
We will try our best to accommodate any special needs that your group may have.
2. Make a booking
Call the education administration office on 020 3166 6654.
Or you may wish to email the office with your school details, preferred dates and numbers of students and adults at email@example.com
Alternatively complete and submit the online booking request form
If you are an agency booking on behalf of a school group please email firstname.lastname@example.org
to request an agency booking form.
After receiving your booking information we will send you a proforma invoice that must be paid at least six weeks before your visit. After payment is confirmed you'll receive a confirmation pack of planning information, including risk assessments, and a voucher for your preliminary visit.
Please note that we cannot amend the booking numbers after payment has been made. Any extra tickets must be purchased on the day at the standard group rate.
Cheques should be drawn on a British bank and made payable to ‘Historic Royal Palaces’. Cheques should be sent to the Education Administration Office at Hampton Court Palace (address below).
For credit card payments include your reservation number, name of cardholder, card number, security code and expiry date. You may make one combined payment for entry and education sessions. Please fax your details to the Education Administration Office at Hampton Court Palace, 0044 (0) 20 3166 6655 or phone 0044 (0) 20 3166 6646.
Please note we cannot accept American Express or Diner's Club cards.
We can accept payment by BACS. Please contact us (email@example.com
) to make arrangements.
Refunds and cancellations
We regret that no refunds can be given for cancellations made less than six weeks in advance of your visit, or for tickets purchased in advance that are not used on the day.
If a cancellation has to be made due to exceptional circumstances, every effort will be made to reschedule your visit.
Please send your payment to:
Education Administration Office
Clore Learning Centre
Hampton Court Palace
Surrey KT8 9AU