How to book

How to book

An A'level workshop at the Tower

All your booking and planning information for bringing a Learning group to the Tower. 

We are delighted to offer reduced admission rates for Learning & Engagement visits.

Bookings for next academic year (Sept-Dec 2014) are now available!

Booking in three easy steps

1. Consider your visit details

When would you like to visit?

Where possible, select first, second and third choice dates. Please be aware that dates will sell out a long time in advance so start planning your trip as early as possible. We suggest at least 2 months ahead of your desired visit date, but no more than 6 months in advance. Check availability for admission only visits at the learning rate >

Operations Team - Administration Office, Learning & Engagement email address - towerlearning@hrp.org.uk

How many students and adults will be in your party?

Minimum adult to student ratios:

  • Age 6 yrs (KS1) and under: 1:5
  • Age 7 (KS2) to 18 yrs: 1:10

Teachers and adults fulfilling these ratios are admitted free of charge, as well as adults needed for 1:1 assistance. Additional adults will be charged the standard group rate which is currently £18.00 per adult.

Would you like to book a learning session?

Our sessions can accommodate up to 30 students. Please choose your preferred sessions from the information on our sessions for schools pages. Note that sessions are not always available in the first and last weeks of term.

To discuss our session availability please call our Operations Team - Administration office on +44 (0)20 3166 6646.

Does your group have any special requirements?

We will try our best to accommodate any special needs that your group may have. Please contact us to discuss your needs. 

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2. Make a booking

By phone
Call the Operations Team - Administration Office, Learning & Engagement on +44 (0)20 3166 6646.

By email
Email the team with your school details, preferred dates and numbers of students and adults at towerlearning@hrp.org.uk

Online
Schools can also complete and submit the online booking request form or download a PDF copy below.

Agencies
If you are an agency booking on behalf of a school group please complete and submit our 'Agency online booking request form' available to download below.

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3. Payment

After receiving your booking information we will send you an invoice that must be paid at least six weeks before your visit.  After payment is confirmed you'll receive a confirmation pack of planning information, including risk assessments, and a voucher for your preliminary visit.

Please note that we cannot amend the booking numbers after payment has been made. Any extra tickets must be purchased on the day at the standard group rate.  

Payment options

Cheque
Cheques should be drawn on a British bank and made payable to ‘Historic Royal Palaces’. Cheques should be sent to the Learning and Engagement bookings team at Hampton Court Palace. Please send your payment to:

Operations Team - Administration Office

Learning & Engagement

The Clore Learning Centre 
Hampton Court Palace
Surrey KT8 9AU

Credit card
For credit card payments include your reservation number, name of cardholder as it appears on the card, card number, security code and expiry date. You may make one combined payment for entry and education sessions. Please fax your details to the Operations Team at Hampton Court Palace, +44 (0) 20 3166 6655 or phone +4 (0) 20 3166 6646.

Please note we cannot accept American Express or Diner's Club cards.

BACS payment
We can accept payment by BACS. Please contact us (towerlearning@hrp.org.uk) to make arrangements.

Refunds and cancellations 

We regret that no refunds can be given for cancellations made less than six weeks in advance of your visit, or for tickets purchased in advance that are not used on the day. 

If a cancellation has to be made due to exceptional circumstances, every effort will be made to reschedule your visit.

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Downloadable Resources

Some files are provided in PDF format - you will need Adobe Acrobat Reader to view these files.

  1. Click here to download Acrobat Reader
  2. Alternatively, Adobe offers a service for converting PDFs into HTML or plain text. Access this service here


    ToL Booking Form 2014-15
    (Adobe PDF, 77.9KB)

    ToL Booking Form 2014-15 - Agency
    (Adobe PDF, 78.2KB)

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