1. Consider your visit details
When would you like to visit?
Please select first, second and third choice dates (if possible). Please be aware that dates can sell out a long time in advance - please do book as early as possible.
How many students and adults will be in your party?
Minimum adult to student ratios:
Age 6 yrs and under: 1:5
Age 7 to 16 yrs: 1:10
Teachers and adults fulfilling these ratios are admitted free of charge. Charges for additional adults apply.
Would you like to book an education session?
Sessions can accommodate up to 30 students. Please choose your preferred sessions from the information on our listings pages. Note that sessions are not always available in the first and last weeks of term.
Does your group have any special requirements?
We will try our best to accommodate any special needs that your group may have.
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2. Make a booking
By phone: call the education administration office on 020 3166 6654.
By fax: at peak times our phone line can get very busy, so you may wish to download and complete the fax booking form and send it to 020 3166 6264.
Alternatively complete and submit the online booking request form.
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3. Payment
After receiving your booking information we will send you a proforma invoice.
We require payment at least six weeks before your visit. After paying you'll receive a confirmation pack of planning information, including risk assessments, and a voucher for preliminary visit tickets. Any extra tickets must be purchased on the day at standard group rates.
Payment options
All payments for visits to the Tower of London at the special education rates should be made at our Hampton Court Palace office.
Cheque
Cheques should be drawn on a British bank and made payable to ‘Historic Royal Palaces’. Cheques should be sent to the Education Administration Office at Hampton Court Palace (address below).
Credit card
For credit card payments, include name of cardholder, card number and expiry date. You may make one combined payment for entry and education sessions. Please fax your details to the Education Administration Office at Hampton Court Palace, 0044 (0) 20 3166 6655 or phone 0044 (0) 20 3166 6646.
Please note we cannot accept American Express or Diner's Club cards.
BACS payment
We can accept payment by BACS. Please contact us to make arrangements.
Refunds and cancellations
We regret that no refunds can be given for cancellations made less than six weeks in advance of your visit, nor for tickets purchased in advance that are not used on the day.
If a cancellation has to be made due to exceptional circumstances, every effort will be made to reschedule your visit.
If we cancel a session a full refund will be made.
Please send your completed booking form to:
Education Centre
Waterloo Block
Tower of London
London EC3N 4AB
Please send your payment to:
Education Administration Office
Clore Learning Centre
Hampton Court Palace
Surrey KT8 9AU
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