Visitors with mobility needs
There is a toilet at the nearby Welcome Centre. Manual wheelchairs are available for use within the palace. Chairs are provided on a first come, first served basis.
There is limited disabled parking on Kew Green near the main gate and at Brentford Gate car park. Electric wheelchairs may be pre booked on a first come first served basis through Kew Gardens.
Assistance dogs are allowed.
Visitor information in British Sign Language
For information on access, admission tickets, getting to Kew Palace, opening times and events at the palace, please view our video:
Kew Gardens access guide
Kew Gardens is largely accessible to wheelchair users. The gardens also have a number of wheelchairs and a fleet of mobility scooters, available for visitors to use. For further information, please visit the Kew Gardens website >
More information on access
Kew Palace and Queen Charlotte's Cottage
T: +44 (0)20 3166 6000