How to book
Booking in three easy steps
When would you like to visit?
Where possible, select first and second choice dates. Please be aware that dates will sell out a long time in advance so start planning your trip as early as possible. We suggest at least 2 months ahead of your desired visit date, but no more than 6 months in advance. Check availability for admission only visits at the learning rate >
Operations Team - Administration Office, Learning & Engagement email address - firstname.lastname@example.org
How many students and adults will be in your party?
Minimum adult to student ratios:
- Age 6 yrs (KS1) and under: 1:5
- Age 7 (KS2) to 18 yrs: 1:10
Teachers and adults fulfilling these ratios are admitted free of charge, as well as adults needed for 1:1 assistance. Additional adults will be charged the standard group rate which is currently £19.80 per adult.
Would you like to book a learning session?
Our sessions can accommodate up to 35 students. Please choose your preferred sessions from the information on our sessions for schools pages. Note that sessions are not always available in the first and last weeks of term.
To discuss our session availability please call our Operations Team - Administration office on +44 (0)20 3166 6646.
Does your group have any special requirements?
We will try our best to accommodate any special needs that your group may have. Please contact us to discuss your needs.
For all bookings for 2015/2016
Follow the easy steps below and email the team with your school details, preferred dates and numbers of students and adults at email@example.com
Fill in the booking request form and email it to the address above
Booking request form (PDF, 41KB) >
Agencies and overseas bookings
If you are an agency booking on behalf of a school group, or if you are booking from overseas, please complete and submit the form below to firstname.lastname@example.org.
Booking request form (PDF, 60KB) >
After receiving your booking information we will send you an invoice that must be paid at least six weeks before your visit. After payment is confirmed you'll receive a confirmation pack of planning information, including risk assessments, and a voucher for your preliminary visit.
Please note that we cannot amend the booking numbers after payment has been made. Any extra tickets must be purchased on the day at the standard group rate.
Cheques should be drawn on a British bank and made payable to ‘Historic Royal Palaces’.Please send your payment to:
Finance Dept, Apt 22
Hampton Court Palace
Surrey KT8 9AU
For credit card payments include your reservation number, name of cardholder as it appears on the card, card number, security code and expiry date. You may make one combined payment for entry and education sessions. Please fax your details to the operations team at Hampton Court Palace, +44 (0) 20 3166 6655
We can accept payment by BACS. Please contact us (email@example.com) to make arrangements.
Refunds and cancellations
We regret that no refunds can be given for cancellations made less than six weeks in advance of your visit, or for tickets purchased in advance that are not used on the day.
If a cancellation has to be made due to exceptional circumstances, every effort will be made to reschedule your visit.