• Selected dates 11 July - 5 September
Approx. 80 mins

Ticketing information

Daytime visitors can choose between child (7+) or adult (12+) versions of the tour, both of which will keep you together to share the experience.

Evening visitors will receive an adult (16+) version which includes some of the more salacious stories from the palace’s past.

Separate fee (advanced booking required) Buy Lost Palace family-friendly day tickets

Explore the largest palace in Europe, 300 years after it was destroyed. Joust for Elizabeth I, eavesdrop on Guy Fawkes' interrogation, act for Shakespeare and take part in sword fight with Charles II's men.

“A really thrilling experience”
BBC Click

The award-winning Lost Palace is a unique combination of immersive audio theatre, interactive technology and architectural installations. It will take you through modern streets to the exact places where Whitehall Palace’s most remarkable history happened – and enable you to hear, touch and feel the past.

Choose either the family-friendly daytime version (ticket link above) or the adults-only evening version (ticket link near top of page).

Discover the hidden history in the heart of London in this digital adventure

You will be given a handheld wooden device that allows you to travel back in time and take part in the past. Listen-in to nation-changing events while standing in the footsteps of some of the most famous characters from English history.

Around the route you will encounter spectacular architectural installations inspired by the parts of the Palace that once stood in those places.

“I was amazed how easily modern life drifted to the background whilst the past became more vivid and alive around me.”
Visitor to The Lost Palace.

Accessible Lost Palace tours

We will be holding BSL signed walking tours of The Lost Palace route and stories on the 6 and 20 August for visitors who are deaf or hard of hearing. These will start and end at Banqueting House at 3pm and last around 80 minutes. They will be lead by a qualified London Blue Badge Guide and signed by a qualified BSL interpreter. Book tickets here >

Visitors who are blind or partially sighted can enjoy the Lost Palace with a sighted companion using headphone splitters (supplied by us) in order to share a device. Only one ticket is required for this. Please purchase one ticket and then ask a member of the front of house team for a headphone splitter and spare headphones on arrival.

Unfortunately there is no wheelchair access to the Main Hall of Banqueting House, but wheelchair users who are able to complete the outside route (see important information section) are welcome to listen to the final scenes of The Lost Palace in the Undercroft.

Important information

The Lost Palace tours last 80 minutes and take place mostly outdoors. Please be prepared for the weather conditions. This is an active experience and will require you to be on your feet for most of the duration, walking approximately one mile. Some surfaces are uneven, including cobbles and grass.

Tickets are valid for the stated start time only. No latecomers will be permitted. Please arrive up to 15 minutes before the stated start time.

Visitors to The Lost Palace will wear headphones for the duration (provided by us). The daytime experience is suitable for children aged 7+. The evening experience is suitable for those who are 16+ only.

The Lost Palace is developed in collaboration with design studio Chomko & Rosier, theatre company Uninvited Guests (with sound artist Lewis Gibson) and software developers Calvium Ltd.

Winner of the innovation prize at the Museums + Heritage Awards 2017

James I's great hall, a venue for extravagant entertainment.

Open daily

1 hour

Marvel at Sir Peter Paul Rubens' masterpiece in its original setting. Rubens' ceiling canvases are the crowning glory of Inigo Jones's building.

Open daily

Walk in the footsteps of the condemned King and stand at the spot where Charles I's execution took place, just outside Banqueting House.

Open Daily

Inspired by the delft ceramic collection of Queen Mary, this fine bone china tea for one set is perfect for afternoon tea.

Queen Mary delft bone china tea for one

The design of this tea for one set is inspired by the ceramic collection of Queen Mary II, a keen collector of Chinese porcelain and Delftware.


Exquisite tea light holders in fine bone china, inspired by the ceramic collection of Queen Mary II.

The Triumph of Delft tea light holder

Exquisite tea light holders in fine bone china, inspired by the ceramic collection of Queen Mary II.


Tudor Rose Cushion - Perfect for a history lover, this Tudor rose cushion symbolises the joining of two rival houses, York and Lancaster.

Tudor Rose cushion

Perfect for a history lover, this Tudor rose cushion symbolises the joining of two rival houses, York and Lancaster.