Arrange to visit on a date when BSL services will be on site
Updated 25 March. In line with Public Health England guidance, we have taken the decision to close all six of our palaces and gardens until 31st May. We will be reviewing this and will keep you updated. Please read our statement for further information. Read our statement
On arrival, please go to the Information Centre between Base Court and Clock Court to make yourself known to the staff. They will find the interpreter/guide for you and someone will come to collect you.
One of our trained and qualified Deaf BSL-using Guides or BSL Interpreter-Guides will be available to help you explore the stories of Hampton Court Palace on the following dates.
As Hampton Court Palace and Gardens are currently closed there will be no BSL tours for the next couple of months at least. Please keep an eye on the website for further details.
The Deaf Guides (Ian Urquhart, John Wilson or Robert Heads) will give guided tours of the palace at 10:30-12:30, 13:30-15:30 (and 16:00-17:00 summer only).
BSL interpreters (Laurence Pass, Demelza Bevan or Jenny Peters) will be available all day to interpret the palace's daily, timetabled, costumed presentations and facilitate conversations with the staff.
BSL tours start from the Information Centre off Base Court, which is where you will find the Deaf Guide or BSL Interpreter. Our Deaf Guides wear a purple sash with ‘Deaf Guide’ on; our BSL interpreters wear a purple tabard with 'BSL interpreter' on the back.
Mixed deaf and hearing groups or families can ask for an interpreter to accompany the Deaf Guide on the day of their visit as long as it is booked at least 15 days in advance (due to the availability of the interpreters).
Hampton Court Palace reserves the right to move the planned BSL interpreter presence to cover special events.
If you wish to pre-arrange a different date that is not listed above, for a small or large group, please get in touch with details of the palace you wish to visit, your preferred date and we will book an interpreter for you.
We ask that you give us two weeks' notice so that we can book the interpreter and/or guide.
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