The Orangery is closed, the Palace Cafe remains open for refreshments. We apologise for any inconvenience caused.
Offered to deaf and hard of hearing visitors
BSL tours are are available for two routes - either the King's Apartments or Victoria Revealed. Sadly we are unable to offer tours for the other routes due to space constraints.
We advise focusing on one of these routes, as trying to have an interpreted tour of the whole palace in one go would be too much for both the interpreter and the group! Of course, you are always welcome to book and come along a second time in order to enjoy the describer tours in both areas – or why not become a member of Historic Royal Palaces and enjoy unlimited free entry to all six of our palaces for a year plus all the describer tours they offer!
If you would like to arrange a tour with one of our Explainers accompanied by a BSL interpreter please contact us requesting a particular date/s at least two weeks in advance and we will check availability with our interpreters. Tours can be offered to start at any time between 10.00 and 15.00. Our contact details are below and tours must be booked in advance.
There is no additional charge as this service is included in the admission price.
Tours are included in your admission ticket and are free for members. Carers are admitted free of charge.
To book a BSL tour email us, giving at least two weeks' notice, at firstname.lastname@example.org including the following information:
Alternatively please call on (18001) 020 3166 6133 and leave a message with Kensington Palace Reception where these bookings are processed. We will then get back to you and ensure that we have all the information required to make your visit as enjoyable and personal as possible.