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Essential information for visiting Kensington Palace safely

Essential information for visiting Kensington Palace safely

What to expect on your visit

Find out what measures we are taking to ensure the safety of our visitors and staff.

Keeping you safe on your visit

Visit essentials

Facilities and map

We offer all the essential facilities and a few you may not expect, including advice and tips for a perfect day out.

  • Toilets open
    • Stone Hall
    • Café toilets
    • Pigott Galleries (Life Through a Royal Lens)

All toilets have disabled access

  • Hand washing and hand sanitiser facilities
  • Free Wi-Fi access
  • Baby changing facilities


We do everything we can to ensure disabled visitors enjoy the full palace experience.


Dedicated facilities and carer tickets available.


The Palace Café and The Kensington Palace Pavilion offer a wide range of delicious food and drink.  

The Café sells a range of hot drinks, refreshments, sandwiches, cakes and ice cream.

The Pavilion offers breakfast, lunch and afternoon tea. 

We accept cash and card payments.


Shop for gifts and souvenirs inspired by this famous royal residence. 

Our shop will be open throughout your visit, offering everything from souvenirs and gifts, to fine jewellery. 

We accept cash and card payments.

Group visits

There are special offers and discounts for groups of 15-50 people (subject to availability).

We offer reduced admission for group bookings. Meal deals are also available.

School visits

Bookings are now open for the 2022-2023 academic year.

Interactive and enquiry-based sessions are available for all key stages 1 to 3. GCSE and A level can book a self-led visit to the palace.

Kensington Palace Visitor Map

Download palace map
Afternoon tea served on a table

Food and drink

Enjoy a quick bite or afternoon tea in royal surroundings.

King's State Apartments at Kensington Palace

Got a question?

Browse our frequently asked questions to help with planning your visit to Kensington Palace.

The King's State Apartments interior
Things to see

Wander through the lavish rooms of the King's State Apartments, each one grander than the last, at Kensington Palace.


Kensington Palace

Included in palace admission (members go free)

A large four poster bed covered in detailed period fabric, in a bedroom covered in dark green wall decor
Things to see

Explore the beautiful private rooms at Kensington Palace where Mary II once took her meals, relaxed and entertained.


Kensington Palace

Included in palace admission (members go free)

A floral display reading '200 years' outside the East Front of Kensington Palace, under a bright blue sky and surrounded by formal lawn. The palace is in the background.
Things to see

Walk in the footsteps of royalty in the beautiful Kensington Palace gardens.

Open Wed - Sun

Kensington Palace