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Essential information for visiting Kensington Palace safely

Essential information for visiting Kensington Palace safely

Update 14 December: In line with government guidance, Kensington Palace will be closed from 16 December.

What to expect on your visit

Find out what measures we are taking to ensure the safety of our visitors and staff.

Keeping you safe on your visit

Visit essentials

Facilities and map

We offer all the essential facilities and a few you may not expect, including advice and tips for a perfect day out.

  • Toilets open
    • Stone Hall
    • Piggott Gallery (exit only)
  • Hand washing and hand sanitiser facilities
  • Free Wi-Fi access
  • Baby changing facilities


We do everything we can to ensure disabled visitors enjoy the full palace experience.


Dedicated facilities and carer tickets available.


Our Palace cafe will be open, providing takeaway drinks and snacks. 

Palace café: Light bites, hot drinks. Contactless payment and outdoor seating only. 


Shop for gifts and souvenirs inspired by this famous royal residence. Contactless payment only. 

Our shop will be open throughout your visit, offering everything from souvenirs and gifts, to fine jewellery. Contactless payment only. You can also shop online and non-EU residents can buy tax-free.

Group visits

There are special offers and discounts for groups of 15-50 people (subject to availability).

We offer reduced admission for group bookings. Meal deals are also available.

School visits

We offer everything you need for the perfect educational visit.

Spaces are limited so book in advance.

You can include special sessions and workshops designed for pupils of all ages. Discounted entry for groups of 15 or more, on-site supervision and meal deals are also available.

Victoria: A royal childhood collection including palm cosmetic bag, floral mug (mug released in April 2020), portrait tote bag, damask & floret set of two tea towels, floral travel card holder, floral passport holder and palm mug (mug released in April 2020).

Shop online

Shop our Victorian collection online and browse for a Kensington Palace souvenir or Christmas gift.

We're Good to Go' industry standard mark logo 2020

Browse our FAQs

We hold the industry standard, 'We're Good to Go' for Kensington Palace, which means we follow government and industry guidelines for social distancing and cleanliness. See our frequently asked questions about how to book, our social distancing measures, hand washing facilities and more.

Kensington Palace map

Kensington Palace map
The King's State Apartments interior
Highlights Things to see

Wander through the lavish rooms of the King's State Apartments, each one grander than the last, at Kensington Palace.


Kensington Palace

Included in palace admission (members go free)

A large four poster bed covered in detailed period fabric, in a bedroom covered in dark green wall decor
Things to see

Explore the beautiful private rooms at Kensington Palace where Mary II once took her meals, relaxed and entertained.


Kensington Palace

Included in palace admission (members go free)

A floral display reading '200 years' outside the East Front of Kensington Palace, under a bright blue sky and surrounded by formal lawn. The palace is in the background.
Things to see

Walk in the footsteps of royalty in the beautiful Kensington Palace gardens.


Kensington Palace