Contact us

We'd love to hear from you

We'd love to hear from you

Updated 12 June. As a result of the Coronavirus global pandemic, we have taken the difficult decision to close Kew Palace and the Great Pagoda until March 2021. We are sorry for any disappointment this may cause. Please read our statement

General enquiries

Address
Royal Botanic Gardens
Kew
Richmond
Surrey
TW9 3AB

Telephone
+44 (0)33 3320 6000
Email
[email protected]

Group visits

Information line
Telephone: +44 (0)20 3166 6311
Fax: +44 (0)20 3166 6310

Group book booking line
From UK: 0844 482 7770
From abroad: +44 (0) 333 320 6000

Calls cost 5p per minute plus your phone company’s access charge.

School visits

Telephone: +44 (0)20 3166 6646
Email: [email protected]