Welcome as a member

Unlimited adventures await

Unlimited adventures await

Using your Historic Royal Palaces membership

Welcome as a member of Historic Royal Palaces. You now hold the keys to the Tower of London and can call Hampton Court Palace home. Make a stylish entrance at Kensington Palace and explore 100 acres of stunning gardens in the grounds of Northern Ireland's only royal residence: Hillsborough Castle and Gardens.

Here you can find the answers to those questions most frequently asked by our new members, but if we have forgotten anything: please contact us ahead of your visit.

How do I book my member ticket?

Our staff are ready and waiting to give you a royal welcome. With autumnal adventures and Halloween activities for all, now's the perfect time to visit.

As a member you can book using your member login and entering your membership number and surname.

 

 

Member Login
The Queen's Drawing Room entrance, looking south towards two Hampton Court Palace warders.

What will I be asked to present on arrival at a palace?

On entrance you will be asked to present your membership card, or if you are awaiting this, your online member ticket booking. Please be prepared to show a form of ID to verify your details. 

  • Will I receive a membership card?

    Yes, we will post this to you within 28 days of subscription. 

    You can can start using your membership while waiting for your card to arrive; simply book your member entrance ticket using your member login and entering your membership number and surname. 

    If you do not know your membership number please contact us to check the status of your application.

  • What is my membership number?

    Your membership number will appear on your membership card and our postal communications with you.

    If you have purchased your membership online, please note that the number first quoted upon purchase is your booking reference, not your membership number.

    If you are unsure of your membership number, please contact us quoting the booking reference on your confirmation of purchase email. We will endeavour to provide this for you as soon as possible.

    If purchasing a membership at the weekend, please note that your membership number cannot be generated until the next working day.

  • I opted to pay by direct debit, when will I be debited?

    If you have signed up to pay by direct debit your membership payment will be debited by Historic Royal Palaces. We will write to you with confirmation of the payment date, however you can continue to use your membership as normal before the payment is debited.

Access all eras

You now hold the keys to the Tower of London, Hampton Court Palace, Kensington Palace, Kew Palace* and Hillsborough Castle and Gardens* unlimited adventures await.

Autumn in the Wilderness at Hampton Court Palace, showing trees that are turning orange in the autumn sunshine. A visitor can be seen walking through the trees.
Long shot of the West Front looking east, November 2009.
A family of two women, a boy and a girl look around them as they enjoy the baroque architecture of Hampton Court Palace

Member discounts and exclusives

You now have access to a range of Historic Royal Palaces member benefits, exclusives and discounts. This includes a programme of behind the scenes member events; tours, lunches, lectures and more, and a free subscription to our members magazine, Inside Story.

Large decorated and lit Christmas tree standing outside in a courtyard
  • Can I attend events and exhibitions for less as a member?

    Our palaces are known for their world-class exhibitions and events. With autumnal adventures and Halloween activities for all, and fantastical festive events coming soon, now's the perfect time to be a member.

    As a Historic Royal Palaces member you benefit from exclusive member timeslots and free or discounted member event tickets. Take a look at our what's on pages to start planning your first adventure now. 

     

  • Do you offer member-only events?

    As a Historic Royal Palaces member you now have access to a programme of exclusive, behind the scenes member events including tours, lunches, lectures and more*. More information coming soon. 

  • How will I find out about upcoming member exclusives, discounts and events?

    As a member you can be among the first to find out about upcoming events, exhibitions and family activities at our palaces; if you opted not to hear from us when joining, don't worry; simply contact us now to sign up. 

A family of two adults and two children enjoy playing and walking on the South Lawn of Hillsborough Castle and Gardens in autumn 2019.
  • Can I eat for less at the palaces as a member?

    Whether you are looking to take a seat inside or to pick a picture-perfect picnic spot in our iconic gardens, there are feasting options to be found at each of our palaces.

    As a member you benefit from a 10% membership discount in our palace cafes and restaurants*  - simply present your membership card upon purchase. 

    Eating at the Tower of London

    Eating at Hampton Court Palace

    Eating at Kensington Palace

    Eating at Kew Palace

    Eating at Hillsborough Castle and Gardens

    * Exclusions apply

  • How can I apply my Historic Royal Palaces membership when booking to visit Kew Palace and Kew Gardens

    As a member you benefit from a 10% discount on admission into Kew Gardens, in which Kew Palace is situated. This allows you to visit the wonderful Kew Palace, Queen Charlotte's Cottage and the Great Pagoda during their seasonal opening hours, as well as access to Kew Gardens.

    To buy discounted tickets, please follow these steps:

    1. Please visit Royal Botanic Gardens Kew
    2. Click on ‘Book tickets’, then ‘Book your time slot’
    3. Select 'All Other Visitors'
    4. Select the date and time you would like to visit
    5. Enter your Historic Royal Palaces members-only discount code when the promotional code box is offered, which will provide you with the option to purchase tickets for a discounted rate. 

    To confirm your members-only discount code please contact us providing your membership number. If awaiting your membership card, please alternatively provide your email address so that we may locate your membership record. 

    Please note that discounted tickets may only be purchased for those named on the Historic Royal Palaces membership, and don't forget to take your membership card along with you when you visit.

     

  • Where can I buy gifts and souvenirs?

    We have a wide range of gifts and souvenirs available for you to purchase from our shops onsite and online

    As a member you benefit from a 10% membership discount in our shops* - simply present your membership card upon purchase, or enter your members-only discount code at checkout. 

    To confirm your members-only discount code please contact us providing your membership number. If awaiting your membership card, please alternatively provide your email address so that we may locate your membership record. 

    * Exclusions apply

We present the past, you take it forward

Yeoman Warders wearing their bright red ceremonial state dress uniforms standing in front of White Tower. They are standing in line and performing a historic ceremony called the Beating of the Bounds..

As an independent charity, your membership will make a real difference to us at a time when we really need financial support, thank you.