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Home Educators

FREQUENTLY ASKED QUESTIONS ABOUT OUR 18 April HOME EDUCATOR EVENT

FREQUENTLY ASKED QUESTIONS ABOUT OUR 18 April HOME EDUCATOR EVENT

This event has now been fully booked.

Our registration desk at the Clore Learning Centre will be open to admit visitors from 10am.

We advise arriving before 2pm to ensure that you have time to explore the site and can join in planned activities. Last admission to the event is at 3.30pm, and the palace closes at 6pm.

Please arrive at the Clore Learning Centre at Kensington Palace. From here, you will collect wristbands which will act as your tickets to enter the palace, so please take care of them. You will also be able to pick up printed maps at the centre to enhance your visit.

Your ticket will give you access to Kensington Palace site on Thursday 18 April 2024. To support your visit, we have developed a range of activities specifically for home educated children and young people and their parents/carers.

You will have the chance to meet three fascinating queens who made Kensington Palace their home: Queen Anne, Queen Caroline and Queen Victoria. Through Q&As you will discover how they used the palace, shaped it, and were –sometimes - constrained by it. In addition, you will discover more about palace life through an object handling activity and can explore an aspect of the queens’ lives through a craft activity.

You are also welcome to explore the rest of the palace. There are three main exhibition routes: Queen's State Apartments, King's State Apartments and Victoria A Royal Childhood.

Our current temporary exhibition - Untold Lives: a palace at work - is in the Piggott Gallery and uncovers the stories of those that worked in the palace over 300 years ago.

Kensington Palace welcomes all visitors, and we endeavour to ensure visitors with disabilities enjoy the full experience. Linked below is a more detailed guide to accessibility at kensington Palace.  

Accessibility | Kensington Palace | Historic Royal Palaces (hrp.org.uk) 

Sensory needs 

There are sights and sounds around the palace which might trigger those in your group who have sensory issues. This includes: 

  • Audio and film projections  
  • Hard surfaces that can make the palace echoey  
  • Dramatic lighting changes  
  • Light open spaces and darker, enclosed rooms 
  • Content of some of the paintings on display might be triggering 

We will have a space in the Clore Learning Centre , outside the palace, available for families to drop in throughout the day for a sensory break or to have lunch.  However, please be aware that these rooms are available to all our home educated visitors. We regret that the nature of the site prevents us from being able to guarantee a quiet space. 

The day is free but must be booked in advance as there are a limited number of spaces. If you book and can no longer attend, please let us know so that we can allocate your place to another family.  

We will be gathering feedback from visitors to improve our offer for future years. As part of this, we will ask you about cost so that we can ensure the offer is accessible but also sustainable to run in future years.

Buggies can be taken into the palace; however, the unstaffed storage facilities are limited so you may have to keep your buggy with you.

The palace does not have any cloakroom or left luggage facilities.

You are welcome to feed anywhere on site. However, if you prefer a more secluded location you may want to use the quiet space in the Clore Learning Centre.

There are toilets, all with disabled access and baby changing facilities: 

  • on the ground floor of the Palace, off the Stone Hall, and by the cafe 
  • inside the Clore Learning Centre (ambulant and changing places toilet)

There are baby changing facilities in the toilets at the palace. There are also facilities at the Clore Learning Centre.

Our standard audio guides can be collected just off the main entrance to the palace. They are free to use and offer 8 different languages, including a BSL version. The guides have a neck strap making them easy to carry. Sound can be controlled, and they have an induction loop facility.

There are picnic areas throughout the site, the largest being the East Lawn in front of the Palace. You are also able to picnic on the lawns next to the Clore Learning Centre and in the Centre’s courtyard. We have a range of options if you wish to buy lunch on site including our palace café as well as the Orangery restaurant, situated alongside the Clore Learning Centre.

There is also a small lunchroom at the Clore Learning Centre.

We will be hosting similar events next academic year, at Kensington Palace in October 2024, the Tower of London in January 2025 and Hampton Court Palace in April 2025. We are finalising details and will share on the Home Educators webpage and on social media in the summer.

If you have booked but found that you can no longer attend, please email us at [email protected].This allows us to offer your place to another family.

If you find you cannot attend on the day itself, please call us on 0791 758 5182.

We appreciate your support.