Accessibility statement for hrp.org.uk
This accessibility statement applies to www.hrp.org.uk
This website is run by Historic Royal Palaces. We want as many people as possible to be able to use this website. For example, that means you should be able to:
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible is our website?
We know some parts of this website are not fully accessible, for example:
We will update the statement when issues are fixed or when we expect them to be fixed.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected]
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) or for users in Northern Ireland, the Equalities Commission for Northern Ireland.
Technical information about this website’s accessibility
Historic Royal Palaces is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By March 2022, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.
How we tested this website
This website was last tested on 17 February 2021. The test was carried out by the Government Digital Service. Automated tests were used to check the accessibility on a sample of pages on the website. The pages were tested using aXe v4.7.1 and any errors were checked manually.
What we’re doing to improve accessibility
We have made changes to our website based on a sample audit of conducted by the Government Digital Service. We intend to conduct a full audit once our website has been redesigned in late 2021 and fix further issues. We will also be fixing content that fails to meet Web Content Accessibility Guidelines version 2.1 AA standard. We will update this page when issues are fixed.
Preparation of this accessibility statement
This statement was prepared on 29 April 2021. It was last reviewed on 29 April 2021.
Please see below for information on accessibility at any of our palaces, including provision for visitors with mobility needs, for parents and families with children on the autism spectrum, for blind and partially sighted visitors and for deaf people and those with hearing loss.