9 April 2021. Following the death of His Royal Highness, there will be changes to opening hours for the gardens at Hampton Court Palace and Hillsborough Castle. For further information, please read our FAQs page
Historic Royal Palaces welcomes all visitors, both on-site at the palaces and online on our website, and to make everyone's experience enjoyable.
Our website aims to adhere to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0.
We aim to display in the following browsers:
All text on the website is resizeable using a compliant browser.
We are also working to achieve better accessibility for providing video and audio transcripts, audio captions and audio descriptions.
There are a number of PDF documents available for download across the site. You can find out more about how to configure the free Adobe Reader software to obtain greater access to PDF files by visiting the Adobe site.
Please see below for information on accessibility at any of our palaces, including provision for visitors with mobility needs, for parents and families with children on the autism spectrum, for blind and partially sighted visitors and for deaf people and those with hearing loss.