Accessibility of this site

Updated 25 March. In line with Public Health England guidance, we have taken the decision to close all six of our palaces and gardens until 31st May. We will be reviewing this and will keep you updated. Please read our statement for further information. Read our statement

Website accessibility

Historic Royal Palaces welcomes all visitors, both on-site at the palaces and online on our website, and to make everyone's experience enjoyable.

Our website aims to adhere to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0.

We aim to display in the following browsers:

Chrome

Firefox

Safari

Internet Explorer

All text on the website is resizeable using a compliant browser.

The site uses javascript and HTML5 to enhance the use and design of the website in some areas. Except for the calendar on our events pages, alternative functionality is provided where enhancements have been put in place. The calendar requires javascript to be enabled and we are seeking an alternative solution.

We are also working to achieve better accessibility for providing video and audio transcripts, audio captions and audio descriptions.

Document downloads

There are a number of PDF documents available for download across the site. You can find out more about how to configure the free Adobe Reader software to obtain greater access to PDF files by visiting the Adobe site.

Download Adobe Reader for free

 


 

Accessibility at the palaces

Please see below for information on accessibility at any of our palaces, including provision for visitors with mobility needs, for parents and families with children on the autism spectrum, for blind and partially sighted visitors and for deaf people and those with hearing loss.