Updated 29 May. In line with government guidance, our palaces remain closed. We are working on detailed plans to safely re-open our sites, starting with our outdoor spaces. Thank you for your patience. Read our statement
Historic Royal Palaces welcomes all visitors, both on-site at the palaces and online on our website, and to make everyone's experience enjoyable.
Our website aims to adhere to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0.
We aim to display in the following browsers:
Chrome
Firefox
Safari
Internet Explorer
All text on the website is resizeable using a compliant browser.
The site uses javascript and HTML5 to enhance the use and design of the website in some areas. Except for the calendar on our events pages, alternative functionality is provided where enhancements have been put in place. The calendar requires javascript to be enabled and we are seeking an alternative solution.
We are also working to achieve better accessibility for providing video and audio transcripts, audio captions and audio descriptions.
There are a number of PDF documents available for download across the site. You can find out more about how to configure the free Adobe Reader software to obtain greater access to PDF files by visiting the Adobe site.
Download Adobe Reader for free
Please see below for information on accessibility at any of our palaces, including provision for visitors with mobility needs, for parents and families with children on the autism spectrum, for blind and partially sighted visitors and for deaf people and those with hearing loss.