Practical information for your visit
Toilets are available in the following locations:
All have disabled access and baby change facilities.
Dogs are not permitted in Hillsborough Castle and Gardens unless they are registered assistance dogs.
All registered assistance dogs, even those in training, are welcome and can accompany their owners on castle tours. Please bring the dog’s ‘Assistance Dog’s (UK)’ identification book (or appropriate international equivalent) and ensure that dogs wear their designated jacket or lead slip.
Extra care should be taken in the castle gardens where there are water features or wildlife. For the safety and well-being of all our visitors, the use of balls, frisbees, scooters, bicycles and roller-blades are not allowed in the gardens.
A buggy park are available in the Stable Yard.
Baby changing facilities are available in both the male and female toilets in the Pineapple Yard.
Photography is permitted in all areas of the castle and grounds for personal, non-commercial use.
The photography of certain, individual items may not be allowed due to loan arrangements. Please ask a member of staff if you’re unsure.
Wedding photography is exclusive to couples hiring Hillsborough Castle and Gardens for their wedding day. To find out more about hiring one of our venues for your event, visit our Hire a venue page.
Requests for commercial photography, filming and sketching should be made in advance by contacting our Press Team.
Equipment such as tripods and selfie sticks may not be used inside the castle unless arrangements have been made in advance with our Conservation team.
Historic Royal Palaces is a safeguarding aware organisation and takes its responsibility to protect children and vulnerable people seriously. Therefore, we may sometimes ask that visitors refrain from filming or photographing other visitors.Read our safeguarding policies and procedures
Large bags (anything bigger than approx. A3) and buggies will not be allowed in the Castle. Free lockers will be available for bag and buggy storage.
Small handbags are permitted inside the castle on the condition they may be searched upon entry, using non touch.
Free Wi-Fi is available inside the castle only, not in the gardens.
Simply follow the on-screen prompts on your mobile device to get connected.
Please speak to a member of staff if you lose something during a visit. Alternatively contact our Visitor Services team with a description of the lost item and the date of your visit by emailing [email protected]
Please alert a uniformed member of staff if someone within your party requires First Aid during your visit.