Practical information for your visit
Updated 25 March. In line with Public Health England guidance, we have taken the decision to close all six of our palaces and gardens until 31st May. We will be reviewing this and will keep you updated. Please read our statement for further information. Read our statement
Printed maps, daily programme brochures and family trails are available at the Hillsborough Castle and Gardens admission desks.
You can also print a detailed Hillsborough Castle and Gardens map before your visit.
Dogs are not permitted in Hillsborough Castle and Gardens unless they are registered assistance dogs.
All registered assistance dogs, even those in training, are welcome and can accompany their owners on castle tours. Please bring the dog’s ‘Assistance Dog’s (UK)’ identification book (or appropriate international equivalent) and ensure that dogs wear their designated jacket or lead slip.
Extra care should be taken in the castle gardens where there are water features or wildlife. For the safety and well-being of all our visitors, the use of balls, frisbees, scooters, bicycles and roller-blades are not allowed in the gardens.
Pushchairs are welcome in the gardens. However, for conservation purposes, we’re currently unable to facilitate them inside the castle State Rooms.
Pushchairs may be left at the buggy parks in the Stable Yard and Pineapple Yard.
Baby changing facilities are available in both the male and female toilets in the Pineapple Yard, Garden Toilets and Stable Yard.
Photography is permitted in all areas of the castle and grounds for personal, non-commercial use.
The photography of certain, individual items may not be allowed due to loan arrangements. Please ask a member of staff if you’re unsure.
Wedding photography is exclusive to couples hiring Hillsborough Castle and Gardens for their wedding day. To find out more about hiring one of our venues for your event, visit our Hire a venue page.
Requests for commercial photography, filming and sketching should be made in advance by contacting our Press Team.
Equipment such as tripods and selfie sticks may not be used inside the castle unless arrangements have been made in advance with our Conservation team.
Historic Royal Palaces is a safeguarding aware organisation and takes its responsibility to protect children and vulnerable people seriously. Therefore, we may sometimes ask that visitors refrain from filming or photographing other visitors.Read our safeguarding policies and procedures
Free Wi-Fi is available inside the castle.
Simply follow the on-screen prompts on your mobile device to get connected.
Please alert a uniformed member of staff if someone within your party requires First Aid during your visit.
Toilets are available in the following locations:
All have disabled access and baby change facilities
Please speak to a member of staff if you lose something during a visit. Alternatively contact our Visitor Services team with a description of the lost item and the date of your visit by emailing [email protected]
Lockers and a buggy park are available in the Stable Yard. Lockers are available on a first come first served basis and are operated via a £1.00 coin deposit.
Rucksacks, large bags and buggies are not allowed inside the castle and can be stored in a secure bag drop facility at the State Entrance.
Small handbags are permitted inside the castle on the condition they may be searched upon entry.