As a member, you need to pre-book a timeslot for your visit using the Member portal. This is to ensure the safety of both visitors and staff.
If you have recently bought a membership and want to visit us soon, please contact us for your membership number. Please note that we are operating with a reduced team and are processing memberships as quickly as we can. We appreciate your patience and understanding. Please contact our team on [email protected] and we’ll get back to you as soon as we can.
If you are unable to login with your membership number and surname, try a space after your surname. It is not case-specific. If this doesn’t help, please email our team at [email protected].
Want to join as a member?
Our members can explore our historic royal palaces as many times as they like, all year round. The membership card covers entry into Tower of London, Hampton Court Palace, Kensington Palace, Banqueting House, Kew Palace and Hillsborough Castle and Gardens, all of which are packed full of great days out.Join as a member
We are facing serious financial challenges as a result of the Coronavirus pandemic. With a £95 million shortfall in our finances this year, we need your support now more than ever, to sustain the charity through this difficult period.Donate
Discover more about our palaces.Discover our palaces