Committed to access for all
We welcome all visitors to Banqueting House and aim to make everyone's day out successful and enjoyable.
Free carer tickets
An accompanying carer is admitted free of charge. Whilst concession tickets can be purchased online, complimentary adult carer tickets can only be obtained on the day of your visit.
Trained assistance dogs are welcome inside Banqueting House. This includes medical alert dogs. We are happy to provide water on request.
Visitors with limited mobility
There is currently no lift access to the Main Hall. We apologise for any inconvenience.
There is also no lift access to the balcony.
Email: [email protected]
A ramp down to the Undercroft is available for wheelchair users.
An accessible toilet is available back of house. Please ask a member of staff to direct you. Please be aware the toilet is accessed down a short ramp with no handrail.
Blind or partially sighted visitors
Braille guides of Banqueting House are currently unavailable.