Accessibility

Committed to access for all

Free carer tickets

We welcome all visitors Banqueting House and aim to make everyone’s day out enjoyable.

An accompanying carer is admitted free of charge. Whilst concession tickets can be purchased online, complimentary adult carer tickets can only be obtained on the day of your visit.

Guide dogs

All recognised guide, assistance or service dogs - including assistance dogs in training - are welcome. Make sure they are wearing their designated jacket or lead slip. Owners should also bring the dog’s 'Assistance Dog’s (UK)’ identification book.

Blind or partially sighted visitors

We have a Braille guide of Banqueting House available. Please ask a member of staff upon arrival.

Visitors with mobility needs

Main Hall
The main hall of the Banqueting House is accessible via a lift in an adjoining property. The lift is available from Monday – Friday only. As we do not manage the property, we cannot guarantee that this lift will always be available.

We advise that visitors contact us in advance to check for availability.
Telephone: 020 3166 6155.

The Undercroft
A ramp down to the Undercroft is available for wheelchair users.

 

Deaf or hard of hearing visitors

Induction loops are available at Banqueting House. Please ask staff for more information.