Accessibility

Committed to access for all

Free carer tickets

We welcome all visitors Banqueting House and aim to make everyone’s day out enjoyable.

An accompanying carer is admitted free of charge. Whilst concession tickets can be purchased online, complimentary adult carer tickets can only be obtained on the day of your visit.

Guide dogs

All recognised guide, assistance or service dogs - including assistance dogs in training - are welcome. Make sure they are wearing their designated jacket or lead slip. Owners should also bring the dog’s 'Assistance Dog’s (UK)’ identification book.

Visitors with mobility needs

Visitors with mobility needs
Whilst we strive to make the Banqueting House accessible to all visitors, this historic building features a staircase to the Main Hall which has limited accessibility via lift.

Main Hall
The Main Hall of the Banqueting House is accessible to wheelchair users via a lift in an adjoining property. The lift is available from Monday – Friday only. The lift is small and may accommodate up to one standard sized push wheelchair at a time.

The dimensions of the lift are:

  • Door width 27 inches
  • Depth of lift 30 x 30 inches
  • Weight limit 704 pounds

We advise that visitors contact us in advance to check for availability.
Telephone: 020 3166 6155.

The Undercroft
A ramp down to the Undercroft is available for wheelchair users.

Deaf or hard of hearing visitors

A transcript of our audio guide is available. Induction loops are available at Banqueting House. Please ask staff for more information.

Blind or partially sighted visitors

We have a Braille guide of Banqueting House available. Please ask a member of staff upon arrival.