Committed to access for all
Committed to access for all
Updated 25 March. In line with Public Health England guidance, we have taken the decision to close all six of our palaces and gardens until 31st May. We will be reviewing this and will keep you updated. Please read our statement for further information. Read our statement
Before you travel, please check our upcoming planned closures.
We welcome all visitors Banqueting House and aim to make everyone’s day out enjoyable.
An accompanying carer is admitted free of charge. Whilst concession tickets can be purchased online, complimentary adult carer tickets can only be obtained on the day of your visit.
All recognised guide, assistance or service dogs - including assistance dogs in training - are welcome. Make sure they are wearing their designated jacket or lead slip. Owners should also bring the dog’s 'Assistance Dog’s (UK)’ identification book.
Whilst we strive to make the Banqueting House accessible to all visitors, this historic building features a staircase to the Main Hall which has limited accessibility via lift.
Main Hall
The Main Hall of the Banqueting House is accessible to wheelchair users via a lift in an adjoining property. The lift is available from Monday – Friday only. The lift is small and may accommodate up to one standard sized push wheelchair at a time.
The dimensions of the lift are:
We advise that visitors contact us in advance to check for availability.
Email: [email protected]
The Undercroft
A ramp down to the Undercroft is available for wheelchair users.
Accessible Toilet
An accessible toilet is available back of house. Please ask a member of staff to direct you. Please be aware the toilet is accessed down a short ramp with no handrail.
A transcript of our audio guide is available. Please ask staff for more information.
British Sign Language interpreters will be on site 10:30-13:00 on the first Saturday of each month.
More informationWe have a Braille guide of Banqueting House available. Please ask a member of staff upon arrival.