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Policies and procedures for Historic Royal Palaces are listed below. Historic Royal Palaces look after Tower of London, Hampton Court Palace, Banqueting House, Kensington Palace, Kew Palace and Hillsborough Castle and Gardens in Northern Ireland.

Equality and diversity

At Historic Royal Palaces we create space for spirits to stir and be stirred. We want everyone to feel welcome and accepted. That means we are continually looking for ways to improve access and diversity - in the visitors we attract, the staff we employ and the services we provide.

Equality and diversity policy


We want ‘everyone’ to feel welcome including children, young people and vulnerable adults. We want their experience of engaging with our palaces and their stories to be meaningful, enjoyable and safe.

Read more about our safeguarding policies and procedures here.

Read about Safeguarding

Modern Slavery Act Statement

Historic Royal Palaces is committed to taking appropriate steps to ensure that slavery and human trafficking is not present within our organisation or within its supply chains.

Modern Slavery Act Statement

Gender Pay Gap report

The Government requires all organisations with over 250 staff to calculate and publish the difference in average pay between all men and women in the organisation. 

Gender Pay Gap Report 22/23

Immunity from Seizure

Part 6 of the Tribunals, Courts and Enforcement Act 2007 provides immunity from seizure for cultural objects which are loaned from overseas to temporary public exhibitions in approved museums or galleries in the UK where conditions are met when the object enters the UK.

Immunity from Seizure policy

Collections and conservation policies

As part of our Royal Charter we have a responsibility to manage and conserve the buildings, collections and interiors in our care. To help us do this we have a set of policies which explain how we manage, develop and care for the collections.

Collections and conservation policies
Close up of hand pulling out a book as part of 'Book Clean', where Conservators clean the Historic books on display at Hampton Court (which happens every three years).

Freedom of Information

The Freedom of Information Act 2000 gives rights of public access to information held by public bodies including Historic Royal Palaces.

From 1st Jan 2009, we have adopted the model publication scheme developed by the Information Commissioner’s Office.

Information covers the following areas:

  • Who we are and what we do
  • What we spend and how we spend it
  • What are our priorities and how we are doing
  • How we make decisions
  • Our policies and procedures
  • Lists and registers
  • The services we offer.
Freedom of information

HRP Pension Scheme

Statement of Investment Principles.

HRP Pension Scheme

Supplier manual

Find out how you can work with us as a supplier and read out code of conduct. 

Work with us as a supplier