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Essential information for visiting Hampton Court Palace safely

Essential information for visiting Hampton Court Palace safely

Message to existing ticket holders: If you’re unable to download your e-tickets using the link in your confirmation email, please just bring your booking reference number to the ticket desk on arrival where our staff will be able to print for you.

Visit essentials

Maps and facilities

We offer all the essential facilities to ensure your visit is safe and enjoyable.

  • Toilets open -  all with disabled access:
    • Wilderness
    • Base Court
  • Hand washing and hand sanitiser facilities 
  • Free Wi-Fi access
  • Baby changing facilities
  • Dog owner guidance

Accessibility

We do everything we can to ensure disabled visitors enjoy the full palace experience.

Accessible parking on-site (9 bays)and carer tickets are available.

Eating

All our food is seasonally inspired and freshly prepared.

The Tiltyard Café: indoor and outdoor seating and serving hot or cold food options, with drinks, pastries and cakes. 

Wilderness kiosk: serving ice creams, snacks, tea and coffee. 

Shopping

Shop for gifts and souvenirs inspired by this famous royal residence and its iconic inhabitants.

Our shops offer everything from souvenirs and gifts, to fine jewellery. You can also shop online.

Group visits

There are special offers and discounts for groups of 15 people or more.

Meal deals and private guided tours are also available (subject to availability).

School visits

Bookings are now open for the 2021-2022 academic year.

Interactive and enquiry-based sessions are available for all key stages and SEND students.

Hampton Court Palace Visitor Map

Download palace map
Two female visitors with food and drinks on a tray. The cafe till area is seen in the background.

Stop for lunch on your visit

Visit our Tiltyard café providing a selection of food and drink including hot and cold food options with drinks, pastries, cookies, muffins and cakes.

We're Good to Go' industry standard mark logo 2020

Browse our faqs

We hold the industry standard, 'We're Good to Go' for Hampton Court Palace which means we follow government and industry guidelines for cleanliness and a safe visit. Check out how to make the most of your day with our frequently asked questions, about how to book, face coverings,  hand washing facilities and more.

Henry VIII (1491-1547) June 1526-June 1527, by LUCAS HORENBOUT (C. 1490/5-1544)
Events Things to see

Immerse yourself in Tudor history as we reunite stunning works of art, gold, weapons, manuscripts and clothing from the Field of Cloth of Gold, Henry VIII's legendary encounter with his great rival François I of France.

20 May - 05 September 2021

Hampton Court Palace

Included in palace admission (members go free)

Two actors in Tudor costumer performing on stage
Families

This tongue-in-cheek family production will run three times per day on a stage in the palace gardens.

24 July - 22 August 2021

Hampton Court Palace

Daily, 11.30, 13.30 and 15.30

Included in palace admission (members go free)

Aerial view of a formal garden with green lawns on either side of a main path running towards the baroque palace. A fountain runs in the foreground at the centre of the path
Things to see

Take time to explore and relax in these world-renowned gardens without the usual crowds.

Open

Hampton Court Palace

Included in all admission tickets (members go free)