Kew Palace does not have any left luggage facilities. Deposits for left luggage are available at the Elizabeth and Victoria gates. Please note: due to the size of the rooms, people carrying large suitcases will not be allowed entry into the palace.Visit London's left luggage guide
Instruct children to approach the nearest member of uniformed staff if they are lost or in need of First Aid.
There is a buggy park at the Welcome Centre near the entrance. We ask that you do not take pushchairs or buggies around the palace.
Baby changing facilities are available in the following areas:
Fully accessible to disabled visitors:
Visitors are welcome to take non-commercial photographs and films without flash within Kew Palace. Requests for commercial photography, filming and sketching should be authorised in advance.
Wedding photography is restricted to authorised ceremonies held at the palace. Permission for our Press Team must be obtained in advance. Photographic equipment- such as tripods and selfie sticks- must not be used at the palace.
Historic Royal Palaces is a safeguarding aware organisation and takes it's responsibility to protect children and vulnerable people seriously . We may sometimes ask therefore that visitors refrain from filming or photographing other visitors.Visit Media and press Read our Safeguarding policies and procedures