Committed to access for all
Updated 29 May. In line with government guidance, our palaces remain closed. We are working on detailed plans to safely re-open our sites, starting with our outdoor spaces. Thank you for your patience. Read our statement
We've created an Accessibility Guide using the VisitEngland template.Quick guide to accessibility
Audio tours for blind or partially sighted visitors are available for the following areas:
Braille guidebooks are available to borrow from the Information Centre. Please ask a warder if you wish to use them.
Artefacts in the Tudor Kitchen may be handled, as these are replicas.
Induction loops can be found in the following locations:
Switch your hearing aid to the ‘T’ setting to activate.
Pick up a Digital Visitor Guide from the Information Centre and choose one of the BSL tours for either Henry VIII's Kitchens or the Georgian Story.
Transcripts of our audio guides can be found in the Information Centre.
Get the most out of your visit by arranging to join one of our BSL Interpretation Tours. These tours are included in your ticket price.
Whilst we strive to make Hampton Court Palace accessible to all visitors, this historic building has many uneven surfaces and difficult staircases. We recommend that wheelchair users bring their own wheelchairs for comfort and ease
The majority of our exhibitions are accessible to those with limited mobility as there is a lift to the State Apartments on the first floor. Please speak to a State Apartment Warder if you wish to use it.
A number of wheelchairs are available (free of charge) for use around the palace. Single-person mobility scooters are available to borrow for use in the gardens. Please ask a member of staff at the entrance for details.
Visitors are entitled to bring an accompanying carer free of charge. These complimentary adult carer tickets can only be obtained on the day of your visit upon presentation of proof of registered disability.
All recognised guide, assistance or service dogs - including assistance dogs in training - are welcome inside the palace. Please make sure they are wearing their designated jacket or lead slip.
Unfortunately, due to conservation concern and the nature of items on display, we do not allow emotional support animals to enter the palace at this time.
For more information on access needs at Hampton Court Palace
Hampton Court Palace does not have a Changing Places Toilet.
The nearest are located at: