Committed to access for all
9 April 2021. Following the death of His Royal Highness, there will be changes to opening hours for the gardens at Hampton Court Palace and Hillsborough Castle. For further information, please read our FAQs page
We've created an Accessibility Guide using the VisitEngland template.Quick guide to accessibility
As our current offer is limited to courtyards and garden, we have no audio guide, braille guide or transcripts available.
Audio tours for blind or partially sighted visitors are available for the following areas:
Braille guidebooks are available to borrow from the Information Centre. Please ask a warder if you wish to use them.
Artefacts in the Tudor Kitchen may be handled, as these are replicas.
Induction loops can be found in the following locations:
Switch your hearing aid to the ‘T’ setting to activate.
Pick up a Digital Visitor Guide from the Information Centre and choose one of the BSL tours for either Henry VIII's Kitchens or the Georgian Story.
Transcripts of our audio guides can be found in the Information Centre.
Get the most out of your visit by arranging to join one of our BSL Interpretation Tours. These tours are included in your ticket price.
Whilst we strive to make Hampton Court Palace accessible to all visitors, this historic building has many uneven surfaces and difficult staircases. We recommend that wheelchair users bring their own wheelchairs for comfort and ease
The majority of our exhibitions are accessible to those with limited mobility as there is a lift to the State Apartments on the first floor. Please speak to a State Apartment Warder if you wish to use it.
Due to the coronavirus, we are currently unable to provide wheelchairs and mobility scooters safely. We recommend visitors bring their own wheelchairs.
Visitors are entitled to bring an accompanying carer free of charge. These complimentary adult carer tickets can only be obtained on the day of your visit upon presentation of proof of registered disability.
All recognised guide, assistance or service dogs - including assistance dogs in training - are welcome inside the palace. Please make sure they are wearing their designated jacket or lead slip.
Unfortunately, due to conservation concern and the nature of items on display, we do not allow emotional support animals to enter the palace at this time.
Hampton Court Palace does not have a Changing Places Toilet.
The nearest are located at: