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Plan a school visit

Term dates, admission rates, booking information, what's included, access and facilities

Visiting

Self-led visits

All school groups must book in advance. Please select first and second choice dates. Be aware that dates will sell out a long time in advance. Book early to avoid disappointment.

Taught sessions

Our sessions can accommodate up to 35 students. Browse current sessions on offer.

School Sessions Terms and Conditions Safeguarding

Prices

Opening Times:

Monday-Friday: 09.00-17.00. Saturday-Sunday: 09.00-14.00.

Domestic Students
Under 5s Free
Ages 5-15 (KS1-4) £3.85
Age 16 and over (KS5 and above) £5.40

International Students
Under 5s Free
Ages 5-15 £5.95
Age 16 and over £7.45

Teachers and adults 
Up to agreed ratios Free
Adults needed for 1:1 assistance Free
Additional Adults (2017/18) £19.23

Sessions have an additional cost

Ratios
Minimum adult to student ratios:
Age 6 (KS1) and under 1:5
Age 7 (KS2) to 16 1:10

Entry to the Maze and Magic Garden are not included in the learning admission rate.

Tickets for the Maze can be purchased at the main ticket office.

Combined Magic Garden/Maze tickets are available to purchase for Foundation and Key Stage 1 school groups only and must be pre-booked by telephone: +44 (0)20 3166 6000.

Term Dates

Autumn 2017
Admissions open
Monday 4 September – Friday 15 December
Sessions available
Monday 11 September – Tuesday 5 December

Spring 2018
Admissions open
Monday 22 January – Thursday 29 March
Sessions available
Monday 22 January – Thursday 29 March

Summer 2018
Admissions open
Monday 16  April  – Friday 20 July
Sessions available
Monday 16 April – Friday 13 July

Make a booking

Booking request forms

Complete the appropriate form and email it to the learning team.

UK School Booking Form UK School Booking Form Guidelines Overseas School Booking Form Overseas School Booking Form Guidelines

Useful Resources

Key info and guides to support your visit

Essential Visit Information Short History Guide Possible Risks and Hazards at Hampton Court Palace Major Incident Plan and Security

Email the learning team

Download and fill in a booking request form.

Don't forget to include your school details, preferred dates, and number of students and adults!

Further enquiries? Please ring 020 3166 6646 for more information.

Email the learning team

Payment options

After receiving your booking request, we will confirm that we have made a booking for you by emailing you an invoice, which must be paid in advance of your visit date and according to our payment terms. Please note that we cannot amend the booking numbers after payment has been made. Any extra tickets must be purchased on the day at standard group rates.

BACS

Our preferred method of payment is by BACS. Email us to arrange payment by BACS.

Email to set up BACS payment

Cheque

Cheques should be drawn on a British bank and made payable to ‘Historic Royal Palaces’. Cheques should be sent to the Finance Department at Hampton Court Palace. Please send your payment to:

Financial Accounting
Apartment 22
Hampton Court Palace
Surrey KT8 9AU

Credit card

Contact us on +44 (0) 20 3166 6646 to make a payment. Please have ready your event and invoice reference number, name of cardholder as it appears on the card, card number, security code and expiry date.

Alternatively fax your details to the Operations team at Hampton Court Palace, +44 (0) 20 3166 6655.

Refunds and cancellations

We regret that no refunds can be given for cancellations, or for amendments made less than six weeks in advance of your visit. This includes non-arrivals on the day. 

Terms and Conditions

  • Once your visit is booked it is fully subject to these terms and conditions. You will receive a booking confirmation email which will have your invoice attached.
  • Please ensure that your finance team have received your invoice and are aware of the payment terms detailed on your invoice and when it is to be paid by. As the person making the booking, it is your responsibility to ensure that your finance team have received the invoice, and that it is paid on time.
  • In the unlikely event that your invoice is not paid by your payment due date, we will contact you 42 days (6 weeks) prior to your visit date to organise immediate payment of the outstanding balance.
  • Your deadline for cancelling or amending your booking is 42 days (6 weeks) prior to your visit date. If you need to make any amendments to your booking, or need to cancel for any reason, you must let us know in writing before this date. If you inform us of a cancellation after this date you will still be charged for your visit as per your latest invoice and will not be refunded for any payment that has been made.
  • If you need to add extra pupils or adults please let us know before your amendment deadline date, as mentioned above. You may be charged the general group admission rate for any additions made after this date.
  • If you need to reduce the number of people on your booking you must let us know prior to your 6 week amendment deadline. If you let us know after this deadline you will still be charged for the full invoice as per the numbers you originally provided us with.
  • Pupils and students must be supervised at all times according to our supervision ratios. You are responsible for ensuring that all adults in your group are aware of the supervision requirements. Please refer to our Essential Information packs for more information.
  • Our staff reserve the right to refuse entry to groups who do not meet these ratios, with no possibility of a refund.

 

  • Key Stage 1 = 1:5 (ages 4 -7)
  • Key Stages 2, 3 & 4 = 1:10 (ages 7-15)
  • Key Stage 5 and up = 1:15 (16 +)

 

  • If you are late on the day of your visit you must call us on 0203 166 6646 to confirm your estimated time of arrival. We will then discuss your options with you.
  • If you have booked an educational workshop/session: Due to the number of sessions that presenters deliver during the day please be aware that if you are between 15 and 30 minutes late you will receive a shortened session. Groups who are more than 30 minutes late will forfeit their session.
  • If you are booked for an admission only, self-guided visit: You must arrive at the palace prior to 15:00. We do not do timed admission so you can arrive at any point before 15:00 on the date of your visit. Unfortunately if you arrive after 15:00 we cannot guarantee you entry to the site, and you may forfeit your tickets, without a refund.

 

  • Please note we cannot give refunds for late cancellations or non-arrivals.
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