Describer tours

For blind and partially sighted visitors

For blind and partially sighted visitors

Update 14 December: In line with government guidance, Kensington Palace will be closed from 16 December.



10:00 and 15:00

Ticketing information

Describer tours are available between 10:00 and 15:00 daily.

Tours are included in palace admission (members go free) but must be booked at least two weeks in advance. They are suitable for a maximum of three blind or partially sighted visitors and their carers.

Included in palace admission (members go free)

Buy Kensington Palace tickets

Describer tours of Kensington Palace are available for the King's Apartments or Victoria: A Royal Childhood. Each tour will take around 1.5 to 2 hours.

We would recommend booking one tour per visit, to allow enough time for a relaxed and rewarding experience in these historic rooms.

Of course, you are welcome to book a tour of a second exhibition for your next visit. Alternatively, become a member and get your next visit to Kensington Palace for free, as well as unlimited adventures at our five other palaces, a 10% discount in our shops and cafés, and exclusive events.

How to book

Describer tours are included in palace admission (members go free) and carers are admitted free of charge. Tours must be booked in advance.

To book a Describer tour, please email us at [email protected] or call +44 (0)333 320 6000, giving at least two weeks notice.

Please include the following information in your email, so we can make your visit as enjoyable and personal as possible:

  • The palace you wish to visit
  • The preferred date and time of tour
  • Your party size
  • Your contact details

Find out more about accessibility at Kensington Palace

Find out more about ticketing, guide dogs, accessible travel and other ways to access Kensington Palace on our accessibility page, or learn about our British Sign Language (BSL) tours.

More information on accessibility