Palace facilities

Practical information for your visit

Practical information for your visit

Maps and Daily Programmes

Printed maps and daily programme brochures are available at the Hampton Court Palace ticket office, at the palace entrance or in the Information Centre.

You can also print a detailed Hampton Court Palace map and the programme before your visit.

Family Trails can be collected from the Information Centre.

For families

Parent's guide

  • Extra care should be taken in the palace gardens where there are water features or wildlife.
  • Parents should be aware that the maze hedges are very high and the pathways are narrow. These may overwhelm small children.
  • For the safety and well-being of all our visitors, the use of balls, frisbees, scooters, bicycles and roller-blades are not allowed in the gardens.

Buggies and pushchairs
If you are visiting with very young children, you may take pushchairs and buggies around the palace. There is a Buggy Park off Clock Court if you do not wish to take the buggy around with you.

Baby changing
Baby changing facilities are available in the following toilets:

  • Base Court (male and female toilets)
  • In the Tiltyard Café

Children's Birthday Parties
Throw a party fit for a young King or Queen - celebrate your child's special day with a Birthday Party at Hampton Court Palace! 

Photography and Filming

Visitors are welcome to take non-commercial photographs and films within most areas of Hampton Court Palace.

For religious and copyright reasons, photography is not permitted in the following areas:

  • Chapel Royal
  • Cumberland Art Gallery
  • Any temporary exhibitions

The photography of certain, individual items may not be allowed due to loan arrangements. Please ask a member of staff if you’re unsure.

Wedding photography
Wedding photography is exclusive to couples hiring Hampton Court Palace for their wedding day. To find out more about hiring Hampton Court Palace and its surrounding gardens for your event, visit our Hire a Venue page.

Commercial photography
Requests for commercial photography, filming and sketching should be made in advance by contacting our Press Team. 

Photographic equipment
Equipment such as tripods and selfie sticks may not be used inside the palace unless arrangements have been made in advance with our conservation team.

Historic Royal Palaces is a safeguarding aware organisation and takes it's responsibility to protect children and vulnerable people seriously . We may sometimes ask therefore that visitors refrain from filming or photographing other visitors.

Read our Safeguarding Policies and Procedures

Left Luggage

Lockers are available for carry-on luggage sized cases in the Clock Court buggy park. A £1 coin deposit is required.

Visit London's left luggage guide

WiFi

Free Wi-Fi is available inside the palace.

Simply follow the on-screen prompts on your mobile device to get connected. 

Lost property

If you lose something at the palace or in the Magic Garden please contact our Business Reception:

Telephone: +44 (0)20 3166 6588
Email: HCPReceptionOffice@hrp.org.uk

First Aid

Please alert a uniformed member of staff if someone within your party requires First Aid during the visit.

Health and Safety

  • Our palaces are very old and have many uneven surfaces, for example cobbles, worn steps, uneven steps and slopes. Please choose footwear that is comfortable and appropriate for the conditions.
  • Some surfaces may be slippery, particularly if they are wet from rain.
  • Light levels can be low in some places, so please allow sufficient time for your eyes to adjust, particularly when using stairs.
  • In some of our gardens we have steep slopes and drops from height, so please be aware of these, especially if you have children with you.
  • Where water features are present, please ensure children are supervised at all times.
  • Look out for our safety signs and follow the advice given to avoid spoiling your day.

Toilets

Toilets are available in the following locations: 

  • Base Court.
  • Fountain Court.
  • Tiltyard Café.
  • Kitchen Gardens.
  • Business Reception (to the left of the palace entrance).

All have disabled access.

Prohibited Items

In the interest of security, visitors are granted admission to the palace on the condition they may be searched before entering the premises. The following items are strictly banned:

  • Weapons, including knives
  • Fireworks and smoke bombs
  • Pepper spray or any other articles intended to cause injury
  • Any article which is illegal to possess under UK law

Sport and leisure

As well as visiting the palace and grounds, there are other activities and organisations based at Hampton Court.

Fishing

Fishing is permitted in the waters of Hampton Court and Bushy Park but not the River Thames. If you are unable to download the official application form, you can collect one from the Hampton Court Palace ticket office. 

The 2017-18 season permit costs £30.00 per adult, and £15.00 per concession or child. Children aged 9 years or younger are free but must be accompanied by an adult with a valid permit. 

Prices are per rod, with a maximum of two rods per person.

Fishing Permit Application

Send a completed form, with two passport sized photographs and a stamped return address envelope, to Fishing Permit Office, Hampton Court Palace, Surrey, KT8 9AU.

Fishing permit application form

Golf

Hampton Court Palace Golf Club is set in the grounds of Hampton Court Palace near Kingston-upon-Thames in Surrey. It has the enviable accolade of being the only course in the country set within the grounds of a Royal Park.

Hampton Court Palace Golf Club

Tennis

Tennis has been played on this site since 1528 when Henry VIII commissioned the first Real Tennis court. Today the tennis club at Hampton Court Palace is a private members' club. An introductory lesson for non-members is available from the Club Professionals.

The Royal Tennis Court
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