5-28 August - There will be reduced train service between London Waterloo and Hampton Court. Find out more

Palace facilities

Practical information for your visit

Toilets

Available in the following locations: 

  • Base Court.
  • Fountain Court.
  • Tiltyard Café.
  • Kitchen Gardens.
  • Business Reception (to the left of the palace entrance).

All have disabled access.

Clothing and footwear

A typical visit will include walking on cobbled flooring and uneven surfaces. Make sure you wear comfortable clothing and shoes.

Map of Hampton Court Palace

Download and print this detailed map of visitor routes and facilities before your visit.

Access map of palace

Facilities for families

Parent's guide

  • Extra care should be taken in the palace gardens where there are water features or wildlife.
  • Parents should be aware that the maze hedges are very high and the pathways are narrow. These may overwhelm small children.
  • For the safety and well-being of all our visitors, the use of balls, frisbees, scooters, bicycles and roller-blades are not allowed in the gardens.

Buggies and pushchairs
If you are visiting with very young children, you may take pushchairs and buggies around the palace. There is a Buggy Park off Clock Court if you do not wish to take the buggy around with you.

Baby changing
Baby changing facilities are available in the following areas:

  • Off Base Court
  • In the Tiltyard Café

In the Mother and Baby Room, off Base Court, we offer bottle warming facilities and changing mats.

Discover our Tiny Explorers programme for kids

Cloakroom facilities

Lockers are available in the Clock Court buggy park. A £1 coin deposit is required to use these lockers.

Visit London's left luggage guide

Lost property

If you lose something at the palace or in the Magic Garden please contact our Business Reception:

Telephone: 020 3166 6588
Email: HCPReceptionOffice@hrp.org.uk

First aid/lost children

Instruct children to approach the nearest member of uniformed staff if they are lost or in need of First Aid.

Photography and filming

Visitors are welcome to take non-commercial photographs and films within most areas of Hampton Court Palace.

For religious and copyright reasons, photography is not permitted in the following areas:

  • Chapel Royal
  • Cumberland Art Gallery
  • Any temporary exhibitions

Photographic equipment- such as tripods and selfie sticks- should not be used inside the palace.

Wedding photography 
Wedding photography is restricted to authorised ceremonies held at the palace.

Commercial photography
Requests for commercial photography, filming and sketching should be authorised in advance.

Historic Royal Palaces is a safeguarding aware organisation and takes it's responsibility to protect children and vulnerable people seriously . We may sometimes ask therefore that visitors refrain from filming or photographing other visitors.

Read our Safeguarding policies and procedures

Health and Safety advice

  • Our palaces are very old and have many uneven surfaces, for example cobbles, worn steps, uneven steps and slopes. Please choose footwear that is comfortable and appropriate for the conditions.
  • Some surfaces may be slippery, particularly if they are wet from rain.
  • Light levels can be low in some places, so please allow sufficient time for your eyes to adjust, particularly when using stairs.
  • In some of our gardens we have steep slopes and drops from height, so please be aware of these, especially if you have children with you.
  • Where water features are present, please ensure children are supervised at all times.
  • Look out for our safety signs and follow the advice given to avoid spoiling your day.

Sport and leisure

As well as visiting the palace and grounds, there are other activities and organisations based at Hampton Court.

Fishing

Fishing is permitted in the waters of Hampton Court and Bushy Park but not the River Thames. Applications for permits should be made on an official application form which can be collected in person from the Hampton Court Palace ticket office, by downloading a copy of the permit application form or you can telephone the Contact Centre on +44 (0)20 3166 6000 to request a copy.

The 2015 cost of a permit is £29.00 per year for an adult, and £15.00 for concessions or children (under 9 years are free when accompanied by an adult with a permit). Prices are per rod, with a maximum of two rods per person.

Fishing permit application

Send a completed form, along with two passport sized photographs and a stamped address envelope, to Hampton Court and Bushy Park fishing permits, Hampton Court Palace, Surrey, KT8 9AU.

Fishing permit application form

Golf

Hampton Court Palace Golf Club is set in the grounds of Hampton Court Palace near Kingston-upon-Thames in Surrey. It has the enviable accolade of being the only course in the country set within the grounds of a Royal Park.

Hampton Court Palace golf club

Tennis

Tennis has been played on this site since 1528 when Henry VIII comissioned the first Real Tennis court. Today the tennis club at Hampton Court Palace is a private members' club. An introductory lesson for non-members is available from the Club Professionals.

More about the tennis club