Treat your groups to stories and secrets of drama and devotion.
Treat your groups to stories and secrets of drama and devotion.
Guided tours must be carried out by Blue Badge or Accredited Guides.
In response to the easing of government restrictions, the maximum number of 30 per group has now been relaxed. There is no upper limit on group numbers. If indoor spaces become crowded, our Operations staff will manage the flow of group and visitors in these spaces as required.
We are also reintroducing “walk-up” group visits at the Tower of London, Hampton Court Palace and Hillsborough Castle and Gardens only. At Kensington Palace, you will be required to book in advance to secure a timed admission slot. If you do not pre-book your timed admission slot, you may have to wait until availability allows your group to enter. You will be able to pay for your group and obtain the tickets for admission at the Ticket offices on site.
We do expect and recommend that face masks are worn in indoor spaces including palace shops and cafes and that visitors continue to maintain a respectful distance from staff and other visitors not in their group.
To keep up to date on developments ensure you are registered for our updates, [email protected]
Historic Royal Palaces has a dedicated Sales Team to assist group organisers, travel trade partners and coach tour operators in planning the perfect day out at the palaces.
Please see below practical visit and ticketing information, along with our latest newsletter and image library.
Our comprehensive Group visits guide is packed full of information to help you plan a memorable daytrip to the palaces. Please note that the information within the guide reflects our current plans for opening and may be updated in line with changing government guidelines. If you have any questions, please email [email protected]
Groups and visiting safely
Guided tours must be carried out by Blue Badge or Accredited Guides.
In response to the easing of government restrictions, the maximum number of 30 per group has now been relaxed. There is no upper limit on group numbers. If indoor spaces become crowded, our Operations staff will manage the flow of group and visitors in these spaces as required.
We are also reintroducing “walk-up” group visits at the Tower of London, Hampton Court Palace and Hillsborough Castle and Gardens only. At Kensington Palace, you will be required to book in advance to secure a timed admission slot. If you do not pre-book your timed admission slot, you may have to wait until availability allows your group to enter. You will be able to pay for your group and obtain the tickets for admission at the Ticket offices on site.
We do expect and recommend that face masks are worn in indoor spaces including palace shops and cafes and that visitors continue to maintain a respectful distance from staff and other visitors not in their group.
For more information, please email [email protected]
We have introduced some new measures to ensure the safety and wellbeing of staff and visitors at all times including:
Group catering options are currently suspended however refreshments are available at the palaces. Please see below details of the catering facilities currently open.
Tower of London
New Armouries Cafe is open Wednesday - Sunday 10.00-16.00
Ravens Cafe is open Wednesday - Sunday 10.00-17.00
The Wharf Kiosk is open Wednesday - Sunday 10.30-16.00
Hampton Court Palace
The Wilderness Kiosk is open Wednesday - Sunday from 11:00-16:00
The Tiltyard Cafe is open Wednesday - Sunday 10.30-16.00 for takeaway only
Kensington Palace
The Palace Cafe is open Wednesday - Sunday 10.30-16.00
Hillsborough Castle and Gardens
The Hillsborough Castle Cafe is open Monday - Wednesday 10.00 - 15.00 and Thursday - Sunday 10.00 - 16.00
For more information, please visit the "Eating" section for the relevant palace on our website.
Pre-registered Agency Voucher Scheme members can click below to access their B2B booking portal.
B2B loginThe Agency Voucher Scheme gives pre-approved travel industry companies a credit limit per month for bookings made via the B2B portal.
The B2B portal in a nutshell
- A portal where companies can book palace tickets for customers against their account
- Bookings can be made 24 hours a day, 7 days a week
- All palaces operate on a timed admission basis, you must reserve the date and time slot when booking
- Free cancellation up to the day of arrival
- Tickets for 6 or more admissions on one transaction must be printed prior to arrival
- Tickets for 6 or less admissions on one transaction can be shown on mobile for admission
- Booking via the B2B portal means that customers do not have to queue upon arrival to exchange vouchers for printed tickets
- Invoiced monthly against bookings in the system for visit in that month
If you would like to find out more about this scheme, please email [email protected].
Our sales office can help you promote and sell your tours to the palaces with leaflets, posters and images for brochure production.
To request sales material, email [email protected].
To easily download images of our palaces, visit our travel trade image library. When using the imagery, please include © Historic Royal Palaces.
View our Fanfare newsletter to discover our exciting upcoming events and exhibitions and click on the "Upcoming events and exhibitions" link below for further information.
Search our image library Upcoming events and exhibitionsPublished three times a year - spring, summer and autumn - Fanfare contains advance notice of forthcoming exhibitions, seasonal events and special tours to help you plan your excursion programmes and itineraries. In between each issue, our Quick Blast email updates will keep you informed of last minute offers and provide more in-depth information on upcoming exhibitions and events. If you would like to subscribe to our Fanfare newsletter and keep up to date with our latest news, email [email protected] including your name, the name of your company, address, and a contact telephone number.
Host your event with Historic Royal Palaces
If you would like to speak to a member of our team, please email [email protected]. Alternatively please complete our enquiry form and we'll respond to you as quickly as possible.
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