Groups and Travel Trade

To adhere to Government guidelines, we are sorry that we are unable to accept group bookings of 15 people or more arriving together at the palaces.

Due to restraints on capacity we have also suspended any guided tours or guiding within the palaces.

To keep up to date on developments ensure you are registered for our updates, [email protected]

Here to assist group organisers

Historic Royal Palaces has a dedicated Sales Team to assist group organisers, travel trade partners and coach tour operators in planning the perfect day out at the palaces. 

Please see below practical visit and ticketing information, along with our latest newsletter and image library. 

Buy group tickets online

To adhere to Government guidelines, we are sorry that we are unable to accept group bookings of 15 people or more arriving together at the palaces.

Due to restraints on capacity we have also suspended any guided tours or guiding within the palaces.

To keep up to date on developments ensure you are registered for our updates, [email protected]

Catering for groups

Our palace meal voucher scheme is available for groups of 15 or more. Click below for information on the various meal options on offer and contact details for further information. 

B2B login

Pre-registered Agency Voucher Scheme members can click below to access their B2B booking portal. 

Agency Voucher Scheme and B2B portal

The Agency Voucher Scheme gives pre-approved travel industry companies a credit limit per month for bookings made via the B2B portal. From 2020, barcodes will also be available for exporting to load onto approved company vouchers. 

The B2B portal in a nutshell

- A portal where companies can book palace tickets for customers against their account

- Bookings can be made 24 hours a day, 7 days a week

- Tower of London and Hampton Court Palace operate on a free sale basis. The remaining palaces operate on a timed admission policy 

- Tickets must be printed prior to arrival 

- Booking via the B2B portal means that customers do not have to queue upon arrival to exchange vouchers for printed tickets 

- Invoiced monthly against scanned admissions 

If you would like to find out more about this scheme, please email [email protected] 

Sales materials and image library

Our sales office can help you promote and sell your tours to the palaces with leaflets, posters and images for brochure production.

To request sales material, email [email protected].

To easily download images of our palaces, visit our travel trade image library. When using the imagery, please include © Historic Royal Palaces.

Fanfare: our newsletter for the travel trade

Published three times a year - spring, summer and autumn - Fanfare contains advance notice of forthcoming exhibitions, seasonal events and special tours to help you plan your excursion programmes and itineraries.

In between each issue, our Quick Blast email updates will keep you informed of last minute offers and provide more in-depth information on upcoming exhibitions and events.

Soon we will provide further information on the exciting events and exhibitions we have planned across our palaces. In the meantime, please feel free to browse our webpage for tour inspiration. 

If you would like to subscribe to our Fanfare newsletter and keep up to date with our latest news, email [email protected] including your name, the name of your company, address, and a contact telephone number.

Contact us

If you would like to speak to a member of our team, please contact us on +44 (0)20 3166 6311 or [email protected]. Alternatively please complete our enquiry form and we'll respond to you as quickly as possible.