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Essential information for visiting Kew Palace

Essential information for visiting Kew Palace

Getting here

Kew Palace, Royal Botanic Gardens Kew, Richmond, TW9 3AE

Parking - Brentford Gate, via Ferry Lane, near the Main Gate.

  • £9.00 for a full day throughout the year. (300 spaces)

Tickets and prices

Buying your tickets online is the most convenient way to visit the palace.

  • Kew Palace tickets: A ticket to Kew Gardens must be purchased in order to access any site within Kew. Members enjoy a 10% discount on tickets and can visit the Great Pagoda and join Kew Palace daily tours free of charge.

Opening times

Kew Palace, The Royal Kitchens, The Great Pagoda and Queen Charlotte's Cottage are now closed for winter and will reopen in spring 2024.

Visit essentials

We offer all the essential facilities including advice and tips for a perfect day out.

  • Toilets and Cloakrooms
  • Free Wi-Fi access
  • Baby changing facilities
  • Health and Safety advice

We do everything we can to ensure disabled visitors enjoy the full palace experience.

Whether you just want a snack or fancy a sit down meal, there are plenty of options to suit your taste.

Kew Palace is situated within Royal Bontaic Gardens, Kew. There are many great places to eat in the surrounding gardens.

We accept cash and card payments.

Looking for gifts and souvenirs inspired by this famous royal residence?

You can shop for Historic Royal Palaces items online, and non-EU residents can buy tax-free.

There are special offers and discounts for groups of 20 or more.

The Royal Botanic Gardens, Kew offer reduced admission for group bookings.

There are currently no Historic Royal Palaces school visit packages available at Kew Palace. 

To discuss a school visit, contact the Kew learning team via email on [email protected] 

Need more information

Browse our frequently asked questions to help plan your visit. 

Browse our FAQs


  • Things to see
  • Tours and talks

The Great Pagoda

See The Great Pagoda at Kew Palace, now returned to its 18th-century splendour.

  • Closed until spring 2024
  • Kew Palace
  • Separate ticket
Learn more
  • Things to see

The Royal Kitchens

Get a fascinating insight into Georgian life at Kew Palace in the Royal Kitchens, preserved as they were in 1818.

  • Closed until spring 2024
  • Kew Palace
  • Included in Kew Gardens admission
Learn more
  • Tours and talks

Hidden Spaces Tours

See areas of Kew Palace not normally open to the public, such as our attics complete with 17th century witches marks, and our Tudor undercroft on our new tours.

  • Closed
  • 16:00 (tours last 30 minutes)
  • Kew Palace
  • Separate ticket
Learn more