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Essential information for visiting Kew Palace

Essential information for visiting Kew Palace

Visit essentials

Getting here

Kew Palace, Royal Botanic Gardens Kew, Richmond, TW9 3AE

Parking - Brentford Gate, via Ferry Lane, near the Main Gate.

  • £9.00 for a full day throughout the year. (300 spaces)

Tickets and prices

Buying your tickets online is the most convenient way to visit the palace.

  • Kew Gardens tickets: Members enjoy a 10% discount on tickets and our guidebook and can visit the Great Pagoda and join Kew Palace daily tours free of charge.

Opening times

Palace/Royal Kitchens/Great Pagoda: Daily 11:00-16:00. Last entry/timeslot 16:00. Climbing the Pagoda requires a separate ticket, which can be booked here.

Queen Charlotte's cottage: Weekends/bank holidays only: 11:30. Last entry 15:30. 

Please check full opening hours for closures before a visit.

We offer all the essential facilities including advice and tips for a perfect day out.

  • Toilets and Cloakrooms
  • Free Wi-Fi access
  • Baby changing facilities
  • Health and Safety advice

Breastfeeding is welcome throughout our palace and our team are always on hand should you need any further assistance.

We do everything we can to ensure disabled visitors enjoy the full palace experience.

Whether you just want a snack or fancy a sit down meal, there are plenty of options to suit your taste.

Kew Palace is situated within Royal Bontaic Gardens, Kew. There are many great places to eat in the surrounding gardens.

We accept cash and card payments.

Looking for gifts and souvenirs inspired by this famous royal residence?

You can shop for Historic Royal Palaces items online, and non-EU residents can buy tax-free.

There are special offers and discounts for groups of 20 or more.

The Royal Botanic Gardens, Kew offer reduced admission for group bookings.

There are currently no Historic Royal Palaces school visit packages available at Kew Palace. 

To discuss a school visit, contact the Kew learning team via email on [email protected] 

Got a question?

Browse our frequently asked questions to help plan your visit. 

Browse our FAQs

Explore What's On

  • Tours and talks

Evening Curator Talks

Join Polly Putnam and Lee Prosser in our curator talks at Kew Palace and dive deep into the captivating history of the palace with these industry experts.

  • July - September
  • 18:15 - 20:00
  • Kew Palace
  • Separate ticket (advance booking required)
Learn more
  • Things to see

The Royal Kitchens

Get an insight into life 'below stairs' at Kew Palace in the Royal Kitchens, preserved as they were in 1818 during the reign of George III.

  • Open
  • 11:00 - 16:00
  • Kew Palace
  • Included in Kew Gardens admission
Learn more
  • Tours and talks

Hidden Spaces Tours

Discover the areas hidden behind the scenes at Kew Palace and find out where the royal servants lived and worked in our daily Hidden Spaces Tour. You will be guided by one of our costumed hosts, who will take you to the palace attic.

  • Until 29 September 2024
  • 16:00 - 16:30
  • Kew Palace
  • Separate ticket
Learn more