FAQs

Additional information for your visit

Additional information for your visit

Banqueting House is closed until further notice but is open for private events and weddings. We apologise for any disappointment this may cause.

Tickets and entry

  • Who is entitled to the concession rate?
    • Student: You are entitled to a concession rate ticket if you are over the age of 16 and in full time education. You are required to show a current student identification card once on site to validate the discounted price. International students are entitled to this rate if they also meet these requirements with a valid id card.
    • 65+ years: You are entitled to a concession rate ticket if you are 65 or over. You may be required to show an identification card (with your date of birth) once on site to validate the discounted price. International visitors are entitled to this rate if they also meet these requirements of proof of age.
    • Those with a registered disability: You are entitled to a concession rate ticket.
  • Are free careers tickets available?

    Those with a registered disability are entitled to a concession rate ticket, and a free carers ticket.

    Carers tickets cannot be booked online and must be collected from the admissions desk on the day of the visit after showing proof of disability (such as a Blue Badge, Freedom Pass, DLA letter or PIP letter).

    The access page has further detail on what to expect during your visit.

  • Do I get a military discount?

    You are entitled to a discounted ticket if you hold a valid military id card. You are required to show a current military id card once on site to validate this discounted rate, and you cannot pre-book. The discount for individual tickets is for the cardholder only. Discounted family tickets are also available when at least one of the adults attending is a military cardholder.

  • Can my friend use my Historic Royal Palaces membership card?

    Only those named on the membership account can use a membership card to gain admission. If you are visiting with a friend who is not a member they will be required to purchase a ticket. If you hold a joint or family membership the same terms and conditions apply, and only those named on the account will be granted admission using the card.  

  • Can I use my London Pass?

    Please ensure you have your valid London Pass ready for scanning on arrival. Separate terms and conditions apply. You do not need to pre-book if visiting on a London Pass. 

  • How long will I have to queue?

    It is unlikely you will be required to queue during your visit. The seats/beanbags and mirrors for the Rubens ceiling are available in the Banqueting Hall on a first-come first-served basis and are rarely all in use. Please be patient if they are all occupied upon your arrival. 

  • I have a third party voucher - how do I use it to visit?

    Third party vouchers cannot be redeemed on the Historic Royal Palaces website, and you will need to contact the voucher provider to make your booking for you. Tickets purchased through a third party provider are subject to the Terms and Conditions of that company and you would need to contact them directly to discuss your booking or request further information about the offer.

  • How do I book a Guided Tour?

    Only Blue Badge guides may guide within Banqueting House. Please book directly with them through a Blue Badge Tourist Guide association.

  • Why can I not advance book on a Thursday?

    Banqueting House can be booked as an all-day event space on Thursdays only. To avoid disappointment we have restricted advance sales on these days. General admission tickets will be released and you will be able to book within 4 weeks of your preferred Thursday if there has not been an event confirmed. 

  • I am fundraising - can I get complimentary tickets?

    Historic Royal Palaces is a charity and we receive no funding from the Government or the Crown. We depend on the support of our visitors, members, donors, volunteers and sponsors. We are regrettably unable to support other fundraising activities with complimentary tickets but we wish you the best with your fundraising activities. 

At the palace