Plan a school visit

Term dates, admission rates, booking information, access and facilities

Visiting

Self-led visits

All school groups must book in advance. Please select first and second choice dates. Be aware that dates will sell out a long time in advance. Book early to avoid disappointment.

Taught sessions

Our sessions can accommodate up to 35 students. Browse current sessions on offer.

School sessions

Prices

Students

Under 5s Free
Ages 5-15 (KS1-4) Free
Age 16 and over (KS5 and above) £4.10

Teachers and adults

Up to agreed ratios Free
Adults needed for 1:1 assistance Free
Additional Adults (2016/17) £14.67
Additional Adults (2017/18) £15.64

Sessions have an additional cost

Ratios

Minimum adult to student ratios:
Age 6 (KS1) and under 1:5
Age 7 (KS2) to 16 1:10
SEND groups will determine their own ratio.

Term dates

Summer 2017
Admissions open
Monday 18 April – Friday 21 July
Sessions available
Monday 24 April – Friday 14 July

Autumn 2017
Admissions open
Monday 4 September – Friday 15 December
Sessions available
Monday 11 September - Tuesday 5 December

Spring 2018
Admissions open
Monday 8 January – Thursday 29 March
Sessions available
Monday 15 January – Thursday 29 March

Summer 2018
Admissions open
Monday 16 April – Friday 20 July
Sessions available
Monday 16 April – Friday 13 July

Make a booking

Download and fill in a booking request form and email it to the learning team at kensingtonlearning@hrp.org.uk. Don't forget to include your school details, preferred dates, and number of students and adults! Further enquiries? Please ring 020 3166 6646 for more information.

Booking request forms

Complete the appropriate form and email it to the learning team at kensingtonlearning@hrp.org.uk.

UK School Booking Form UK School Booking Form Guidelines

Useful resources

Key info and guides to support your visit

Essential Visit Information Short History Guide Risk Assessment and Health and Safety Agreement

Payment options

After receiving your booking request, we will confirm that we have made a booking for you by emailing you an invoice, which must be paid in advance of your visit date and according to our payment terms. Please note that we cannot amend the booking numbers after payment has been made. Any extra tickets must be purchased on the day at standard group rates.

BACS

Our preferred method of payment is by BACS. Email us to arrange payment by BACS.

Email to set up BACS payment

Cheque

Cheques should be drawn on a British bank and made payable to ‘Historic Royal Palaces’. Cheques should be sent to the Finance Department at Hampton Court Palace. Please send your payment to:

Financial Accounting
Apartment 22
Hampton Court Palace
Surrey KT8 9AU

Credit card

Contact us on +44 (0) 20 3166 6646 to make a payment. Please have ready your event and invoice reference number, name of cardholder as it appears on the card, card number, security code and expiry date.

Alternatively fax your details to the Operations team at Hampton Court Palace, +44 (0) 20 3166 6655.

Refunds and cancellations

We regret that no refunds can be given for cancellations made less than six weeks in advance of your visit, nor for tickets purchased in advance that are not used on the day. 

If a cancellation has to be made due to exceptional circumstances, every effort will be made to reschedule your visit.

Terms and Conditions

  • Your invoice will be emailed to you on the day that your booking is made. Please ensure that your finance team have received this and are aware of the payment terms detailed on your invoice and when it is to be paid by.
  • In the unlikely event that your invoice is not paid by your payment due date, we will contact you 42 days (6 weeks) prior to your visit date to organise immediate payment of the outstanding balance.
  • Your deadline for cancelling or amending your booking is 42 days (6 weeks) prior to your visit date. If you need to make any amendments to your booking or need to cancel for any reason you must let us know, in writing, before this date. If you inform us of a cancellation after this date you will still be charged for your visit as per your invoice and will not be refunded any monies that have been paid.
  • If you need to add extra pupils please let us know before your amendment deadline date, as mentioned above. Amendments after this date may result in you being charged the general group admission rate.
  • If you need to reduce the number of people on your booking you must let us know prior to your 6 week amendment deadline date. If you let us know after this deadline you will still be charged for the full invoice as per the numbers you originally provided us with.

If you are late on the day of your visit

  • If you have booked an educational workshop/session: Due to the number of sessions presenters deliver during the day please be aware that if you are between 15 and 30 minutes late you will receive a shortened session. Groups who are more than 30 minutes late will forfeit their session.
  • If you are booked for an admission only, self-guided visit: You must arrive at the palace prior to 15.00pm. We do not do timed admission so you can arrive at any point before 15.00pm on the date of your visit. If you will arrive after this time you must call us on 0203 166 6646 to confirm your estimated time of arrival. We will then discuss your options with you. Unfortunately if you arrive after 15.00pm we cannot guarantee you entry to the site, and you may forfeit your tickets, without a refund.
  • Please note we cannot give refunds for late cancellations or non-arrivals.