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Plan and book a school visit

Booking information, admission rates, what's included, term dates and useful resources

Booking information, admission rates, what's included, term dates and useful resources

Coronavirus (COVID-19)

Due to the impact of the Coronavirus pandemic, we have suspended school visits and programmes.

We hope to have school visits return to Kensington Palace from April 2021 and will begin taking bookings from January 2021.

Should you have any questions please do feel free to contact us: [email protected].

Please be aware that it will take us longer than normal to respond to emails. As a result of the pandemic the Schools & Communities team are currently on furlough until further notice. If your enquiry is urgent, please contact [email protected].

Self-led visits

A self-led school visit to Kensington Palace includes:

  • Timed palace admission including all visitor routes open on the date.
  • Pre-visit email including essential information and short history guide.
  • Lunchrooms (subject to availability) for Key Stage 1 and 2 groups.

What's not included?

  • Sessions can be booked at an additional cost.

All school group admissions must be booked in advance, we recommend booking at least two months in advance as dates do sell out quickly. Payment is due six weeks before visiting.

Prices

Autumn 2019 - Summer 2020

Students

Under 5s: Free
Ages 5-15 (KS 1-4): £3.00
Age 16+ (KS 5+): £4.20

Teachers and adults

Up to agreed ratios: Free
Adults for 1:1 assistance: Free
Additional adults: £17.95

Adult to student ratios

Key Stage 1 (age 4-7) = 1:5
Key Stages 2, 3 & 4 (age 7-15) = 1:10
Key Stage 5 and up (age 16+) = 1:15
SEND groups can determine their own ratios.

Groups with an inadequate number of accompanying adults may not be admitted.

Safeguarding

Make a booking

Email your booking request form to the schools team at: [email protected] Further enquiries? Please ring 020 3166 6646 for more information.

Useful resources

Key information and guides to support your school visit.

Essential visit information What to see and do Possible risks and hazards Security information On the day information

Payment options

After receiving your booking request we will email you with a confirmation invoice which must be paid in advance of your visit and according to our payment terms.

BACS

Our preferred method of payment is by BACS. Payment details can be found on your invoice. When making payment please ensure you quote the invoice number and if possible your school/company name.

For queries - email our finance team

Credit card

Contact us on +44 (0) 20 3166 6646 to make a payment. Please have ready your event and invoice reference number, name of cardholder as it appears on the card, card number, security code and expiry date.

Cheque

Cheques should be drawn on a British bank and made payable to ‘Historic Royal Palaces’. Cheques should be sent to the Finance Department at Hampton Court Palace. 

Financial Accounting
Apartment 22
Hampton Court Palace
Surrey KT8 9AU

Important payment terms

  • Your invoice will be attached to your confirmation email. 
  • Payment is due six weeks prior to visiting. We cannot amend booking numbers after this deadline. Extra tickets must be purchased on the day at standard group rates.
  • Bookings with less than six weeks' notice require immediate payment. The cancellation & amendment deadline is 5pm on the day after the booking is confirmed. 
  • We regret that no refunds can be given for cancellations or amendments made less than six weeks in advance of your visit. This includes non-arrivals on the day.
Read full terms and conditions