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Essential information for visiting Kensington Palace safely

Essential information for visiting Kensington Palace safely

Tickets and prices

Explore the magnificent Kensington Palace.

Tickets must be pre-booked to guarantee entry and avoid disappointment. HRP Members should login to pre-book.

Ticket prices from (excluding donation):

  • Members: Free
  • Adult: £25.40
  • Child: £12.70

Opening times

Kensington Palace is closed and will reopen on 13 December 2023.

The Pavilion and Sunken Garden are open 10:00-16:00 Wednesday to Sunday.

Getting here

Kensington Palace, Kensington Gardens, London W8 4PX

We offer all the essential facilities for the perfect day out.

  • Map
  • Toilets
  • Free Wi-Fi access
  • Free audio guide
  • Baby changing facilities
  • Hand washing facilities
  • Toilets open for ticket holders only, all with disabled access and baby changing facilities:
    • Stone Hall
    • Café toilets

Please note there are no left luggage or bag storage facilities are available. Suitcases, large bags and any rolling luggage will not be permitted inside the palace.

We do everything we can to ensure visitors with disabilities enjoy the full palace experience.

Dedicated facilities and carer tickets available. We have accessible parking available on site. For booking details please see our accessibility page.

The Palace Café and The Kensington Palace Pavilion offer a wide range of delicious food and drink.  

The Café sells a range of hot drinks, refreshments, sandwiches, cakes and ice cream. The Café is for ticket holders only.

The Pavilion offers breakfast, lunch and afternoon tea until 24 December 2023. 

Both are open to anyone and you don't need a palace ticket. We accept both cash and card payments.

Shop for gifts and souvenirs inspired by this famous royal residence. 

The shop is open to anyone, and you don’t need a palace ticket.

We accept both cash and card payments.

You can also shop online and non-EU residents can buy tax-free.

There are special offers and discounts for groups of 15-50 people (subject to availability).

Bookings are now open for the 2023-2024 academic year.

Interactive and enquiry-based sessions are available for all key stages and SEND students.

Afternoon tea at Kensington Palace Pavilion

Food and drink at the Palace

Enjoy afternoon tea or lunch in royal surroundings.

Visitor using the audio tour guide at Kensington palace

Frequently asked questions

Got a question about your visit? Browse our questions and answers to help plan your visit. 

The King's Grand Staircase, showing 'visitors' walking towards down the stairs.

What to expect on your visit

Read more about what measures we take to ensure the safety of our visitors and staff when visiting. 

Explore What's on

  • Events
  • Families
  • Christmas

The Luna Winter Cinema

Experience iconic films from Elf and Home Alone to Love Actually and The Holiday on the big screen at Kensington Palace.

  • 11-15 December 2023
  • See full schedule for details
  • Kensington Palace
  • Separate ticket (advance booking required)
Buy tickets Learn more
  • Things to see

Victoria: A Royal Childhood

Discover the story of Princess Victoria, the young girl destined to be queen, in the rooms where she was born and raised at Kensington Palace.

  • Reopens 13 December 2023
  • Kensington Palace
  • Included in palace admission (members go free)
Learn more
  • Things to see

The Palace Gardens

Walk in the footsteps of royalty in the beautiful Kensington Palace gardens.

  • Reopens 13 December 2023
  • Kensington Palace
  • Free
Learn more