Palace facilities

Practical information for your visit

Photography and filming

You are welcome to take photographs or to video within the Banqueting House for your own personal use.  We do not allow tripods or flash photography.

Requests for commercial photography and filming should be made in advance by contacting our Press Team.

Couples wishing to take wedding/civil partnership photographs in the Banqueting House may do so with permission.

Historic Royal Palaces is a safeguarding aware organisation and takes it's responsibility to protect children and vulnerable people seriously . We may sometimes ask therefore that visitors refrain from filming or photographing other visitors.

Read our Safeguarding policies and procedures

Pushchairs

Pushchairs can be used on the ground floor of the Banqueting House and can be left downstairs before ascending the stairs.

Lost property

Please speak to a member of staff if you lose something during a visit. All lost property is held in the shop. Any further questions please contact our Visitor services team.

First aid/lost children

Instruct children to approach the nearest member of uniformed staff if they are lost or in need of First Aid.

Cloakrooms

We are not able to offer left luggage facilities at Banqueting House for security reasons. Many of the nearby tube stations have storage space.

Visit London's left luggage

Health and Safety advice

  • Our palaces are very old and have many uneven surfaces, for example cobbles, worn steps, uneven steps and slopes. Please choose footwear that is comfortable and appropriate for the conditions.
  • Some surfaces may be slippery, particularly if they are wet from rain.
  • Light levels can be low in some places, so please allow sufficient time for your eyes to adjust, particularly when using stairs.
  • Look out for our safety signs and follow the advice given to avoid spoiling your day.
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