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Essential information for visiting the Tower of London

Essential information for visiting the Tower of London

Message to existing ticket holders: If you’re unable to download your e-tickets using the link in your confirmation email, please just bring your booking reference number to the ticket desk on arrival where our staff will be able to print for you.

What to expect on your visit

Find out what measures we are taking to ensure the safety of our visitors and staff.

Keeping you safe on your visit

Facilities and map

We offer all the essential facilities and tips for a perfect day out.

The Tower of London is an historic site with uneven, worn and sometimes slippery surfaces. Please take care when walking and wear appropriate footwear.

Please note there are no left luggage facilities and large bags are not permitted in the Tower.

  • Toilets open :
    • Brick Tower, behind the Jewel House including disabled access
    • Water Lane
    • Changing Places  - New Armouries café building. (Access to the toilet is via radar key)
  • Hand washing and hand sanitiser facilities
  • Tower map
  • Free Wi-Fi access
  • Baby changing facilities

Accessibility

We do everything we can to ensure visitors with disabilities enjoy the full palace experience.

Dedicated facilities, tours and wheelchair hire are available. There are also concession tickets, with free entry for carers. Download an accessibility guide for more information.

Eating

Whether you just want a snack or fancy a sit down meal, there are different food options to suit your taste.

New Armouries Café: offering a selection of hot food, drinks and snacks.

Ravens Café: delicious snacks on the go.

Shopping

Shop for gifts and souvenirs inspired by this famous royal residence and its iconic Yeoman Warders.

Our shops offer everything from souvenirs and gifts, to fine jewellery. You can also shop online and non-EU residents can buy tax-free.

Group visits

For visitors in groups of 15 or more.

School visits

Bookings are now open for the 2021-2022 academic year.

Interactive and enquiry-based sessions are available for all key stages and SEND students.

A close up view of scones and cakes from the New Armouries Cafe.

Grab a coffee or snack on your visit

Enjoy delicious cakes, sandwiches and hot meals in one of our restaurants or cafes. 

We're Good to Go industry standard mark logo 2020.

Browse our FAQs

We hold the industry standard, 'We're Good to Go' for Tower of London which means we follow government and industry guidelines for cleanliness. 

A visitor uses the audio guide outside the Jewel House at the Tower of London.
Tours and talks

Explore deeper with the Tower of London audio guide tour. Discover extra information about the Tower's history, plan your day and find out more about our cafés and shops.

Available

Tower of London

Separate ticket

Young boy looking towards the imperial state crown in the Crown Jewels exhibition
Things to see Highlights

Prepare to be dazzled by this breathtaking, world famous collection of 23,578 gemstones at the Tower of London.

Open

Tower of London

Allow one hour

Included in palace admission (members go free)

The Tower of London Deputy Ravenmaster attends to a raven with Tower Green and the Chapel of St Peter ad Vincula in the background.
Things to see

Meet the famous ravens at the Tower of London and discover why they are known as the guardians of the Tower.

Open

Tower of London

Included in palace admission (members go free)