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If you would prefer to speak to someone from our Customer Service team, please call +44 (0)20 3166 6000 (9:00-17:00) or Textphone: 18001 020 3166 6000.


Please be aware our switchboard may be busy at peak times.

Read FAQs or contact us by phone, email or post

Historic Royal Palaces main switchboard

Lines open (09.00 to 17.00 GMT)
Telephone: +44 (0)20 3166 6000
Textphone: 18001 020 3166 6000

The Tower of London

London
EC3N 4AB

Tower of London FAQs

Hampton Court Palace

East Molesey
Surrey
KT8 9AU

Hampton Court Palace FAQs

Banqueting House

Whitehall
London
SW1A 2ER

Banqueting House FAQs

Kensington Palace

Kensington Gardens
London
W8 4PX

Kensington Palace FAQs

Kew Palace and Queen Charlotte's Cottage

Royal Botanic Gardens Kew
Richmond
TW9 3AE

Kew Palace FAQs

Hillsborough Castle

The Square
Hillsborough
Co. Down
BT26 6AG

Hillsborough Castle FAQs

Further contact information

Membership
Tel: 020 3166 6327
Please complete the above form.

Groups and Travel Trade 
Tel: 020 3166 6311
Fax: 020 3166 6310
Email: groupsandtraveltrade@hrp.org.uk

Hillsborough Castle Groups and Travel Trade
Tel: 028 9268 1300
Email: hillsboroughgroups@hrp.org.uk

Corporate events
The Tower of London: 020 3166 6226
Hampton Court Palace: 020 3166 6507
Kensington Palace: 020 3166 6115
The Banqueting House: 020 3166 6152
Kew Palace: 020 3166 6115
Hillsborough Castle: 028 9268 1342
Email: events@hrp.org.uk

Corporate gifts
Tel: 020 3166 6857
Email: corpgifts@hrp.org.uk

Creative programming
Email: creativeprogramming@hrp.org.uk

Development and fundraising
Tel: 020 3166 6322
Email: development@hrp.org.uk

Education
Hampton Court Palace: 020 3166 6646
Email: hamptoncourtlearning@hrp.org.uk

Tower of London: 020 3166 6646
Email: towerlearning@hrp.org.uk

Kensington Palace: 020 3166 6646
Email: kensingtonlearning@hrp.org.uk

Kew Palace: 020 3166 6646
Email: kewlearning@hrp.org.uk

Mail order
Tel: +44 (0)20 3166 6848
Email: shop@hrp.org.uk

Retail licensing
Tel: +44 (0)20 3166 6844
Email: licensing@hrp.org.uk

Wholesale
Tel: +44 (0)20 3166 6858
Email: wholesale@hrp.org.uk

Recruitment
Email: recruitment@hrp.org.uk

Curators
For general enquiries relating to the history of the palaces and their collections
Email: curators@hrp.org.uk 

Marketing
For enquiries relating to advertising opportunities, please email marketing@hrp.org.uk

Press Office
Tel: +44 (0) 20 3166 6166
For press enquiries, please email press@hrp.org.uk

Photographic Library
To purchase or obtain permission to reproduce photographs of the palaces
Email: photolibrary@hrp.org.uk

Website Administrator
For all other enquiries
Email: webmaster@hrp.org.uk