We use cookies on our site to provide you with a better experience and relevant advertising. To learn more or change your settings, please see our cookie policy

More information

Contact us

Updated 25 March. In line with Public Health England guidance, we have taken the decision to close all six of our palaces and gardens until 31st May. We will be reviewing this and will keep you updated. Please read our statement for further information. Read our statement

Whether you have feedback or a question, we'd like to hear from you. Please complete all fields below and we’ll aim to respond within three days.

Character limit (max 50)
Character limit (max 2500)

We will protect the information you give us and only use it to respond to your message. To find out more about how we collect and use personal data, please see our privacy policy

 

Have a question? Please read our FAQs

We also have FAQs for each palace here.

FAQs

Due to a high number of queries affecting our usual response time of up to three days, we ask that you please refer to our FAQs.

 

The Tower of London

London
EC3N 4AB

Tower of London FAQs

Hampton Court Palace

East Molesey
Surrey
KT8 9AU

Hampton Court Palace FAQs

Banqueting House

Whitehall
London
SW1A 2ER

Banqueting House FAQs

Kensington Palace

Kensington Gardens
London
W8 4PX

Kensington Palace FAQs

Kew Palace and Queen Charlotte's Cottage

Royal Botanic Gardens Kew
Richmond
TW9 3AE

Kew Palace FAQs

Hillsborough Castle

The Square
Hillsborough
Co. Down
BT26 6AG

Hillsborough Castle FAQs

Further contact information

Membership
Tel: 020 3166 6327
Please complete the above form.

Groups and Travel Trade 
Tel: 020 3166 6311
Fax: 020 3166 6310
Email: [email protected]

Hillsborough Castle Groups and Travel Trade
Tel: +44 (0)33 3320 6000
Email: [email protected]

Corporate events
The Tower of London: 020 3166 6226
Hampton Court Palace: 020 3166 6507
Kensington Palace: 020 3166 6115
The Banqueting House: 020 3166 6152
Kew Palace: 020 3166 6115
Hillsborough Castle: 028 9268 1342
Email: [email protected]

Corporate gifts
Tel: 020 3166 6857
Email: [email protected]

Creative programming
Email: [email protected]

Development and fundraising
Tel: 020 3166 6322
Email: [email protected]

Education
Hampton Court Palace: 020 3166 6646
Email: [email protected]

Tower of London: 020 3166 6646
Email: [email protected]

Kensington Palace: 020 3166 6646
Email: [email protected]

Kew Palace: 020 3166 6646
Email: [email protected]

Mail order
Tel: +44 (0)20 3166 6848
Email: [email protected]

Retail licensing
Tel: +44 (0)20 3166 6844
Email: [email protected]

Wholesale
Tel: +44 (0)20 3166 6858
Email: [email protected]

Recruitment
Email: [email protected]

Curators
For general enquiries relating to the history of the palaces and their collections
Email: [email protected] 

Marketing
For enquiries relating to advertising opportunities, please email [email protected]

Press Office
Tel: +44 (0) 20 3166 6166
For press enquiries, please email [email protected]

Photographic Library
To purchase or obtain permission to reproduce photographs of the palaces
Email: [email protected]

Website Administrator
For all other enquiries
Email: [email protected]