Welcome to our palaces
For the safety, health and comfort of our visitors, staff and volunteers, we continue to operate with many of our COVID-19 safety measures in place and follow the latest government guidelines.
We continue to manage visitor numbers so our sites remain safe places to visit. To guarantee entry we ask members and visitors to pre-book tickets and timed entry slots in advance. We will also welcome walk-ups wherever possible, though this will vary from site to site. Please see the booking page for each Palace for site-specific guidance.
In line with government guidelines, you must wear a face covering in our indoor spaces and shops, unless exempt.
Visitors should continue to maintain a respectful distance from staff and other visitors not in their group. Please continue to show courtesy and consideration for other people visiting the Palaces.
We will continue to provide hand sanitiser and also advise you to bring your own. We will also continue with our enhanced cleaning regimes.
We hope that our visitors and members will support our position and help us to keep them and our staff as safe as possible at this time.
We hold the Visit Britain industry standard, 'We're Good to Go' for our sites which means we follow government and industry guidelines for social distancing and cleanliness and have completed a risk assessment.
Need further help? More information on visiting safely can be found in our Visitor FAQs.