The Tower of London welcomes all visitors and aims to make everyone’s day out successful and enjoyable. We are committed to improving access and facilities for visitors with disabilities.
However the Tower of London is an historic building with difficult stairs and passageways and wheelchair access is limited. There are a large number of steps throughout the Tower with cobbles laid in some of the surfaces and pathways. There are some low doorways.
Disabled visitors receive a concession rate admission ticket and are entitled to bring an accompanying adult/carer free of charge.
Please note that carer tickets can only be obtained on the day of your visit showing proof of registered disability.
Our full colour and comprehensive access guide includes detailed information, help and advice for visitors. For those with mobility requirements and wheelchair users, there is a colour map detailing routes and other useful information.
Induction loops are available throughout the Tower in the following locations:
Switch your hearing aid to the ‘T’ setting to activate.
Book your place in advance for a British Sign Language tour of the Tower of London. Available on selected dates only.Book a BSL tour
There will be a British Sign Language interpreter on site on 09 November, who will be signing introductions for the 18:00 and 19:00 sessions of Beyond the Deepening Shadow: The Tower Remembers.
To reserve your place, please book a ticket through our Contact Centre (0345 200 1918 or textphone 18001 020 3166 6000).
You will be asked to meet 30 minutes before your timeslot.
Join our expert 'vocal eyes' trained wardens on a descriptive tour of the Jewel House and the White Tower (45-70 minutes). Visitors should book in advance by contacting us.
Our Handling Point is located in the basement of the White Tower. Information here is available in Braille and tactile format.
Experience history hands on with our Armoury in Action gallery. This exhibition includes many tactile elements to explore. A large-print guide to the display is also available.
Discover the Tower with our tour written especially for blind and partially sighted visitors. This guide is free with admission and includes a tactile map.
Magnifying sheets are available in the Welcome Centre.
We will be holding audio described sessions for visually impaired visitors for Beyond the Deepening Shadow: The Tower Remembers on 06 and 07 November at 18:00 and 19:00.
To book, please call our Contact Centre (0345 200 1918).
You will be asked to meet your guide 30 minutes before your timeslot.
All recognised guide, assistance or service dogs - including assistance dogs in training - are welcome inside the Tower. Please make sure they are wearing their designated jacket or lead slip. Owners should also bring the dog's 'Assistance Dogs (UK)' identification book (or the appropriate international equivalent) with them.
Unfortunately, due to conservation concern and the nature of items on display, we do not allow emotional support animals to enter at this time.
Whilst we strive to make the Tower accessible to all visitors, this historic building features difficult stairs and passageways where wheelchair access is restricted.
A number of wheelchairs are available (free of charge) from the Welcome Centre at the main entrance. These cannot be pre-booked and are issued on a first-come first-served basis.
A virtual tour of the Medieval Palace and the Battlements is available.
There is a lift in the White Tower which takes visitors to the basement.
Ramps can be found in the following places:
Tower Hill (Underground), London Bridge (Overground) and Tower Gateway (DLR) stations are fitted with lifts to street level.
The majority of riverboats now have dedicated wheelchair spaces.
Blue Badge allocated parking spaces can be found in the Tower Hill Coach and Car Park. The nearest drop-off/collection point is on Lower Thames Street, a two minute walk from the Tower.Transport for London travel access
View our guide for parents/carers of children and adults on the Autistic Spectrum for more information.
Compiled with help from the National Autistic Society and our Access Panel at the Tower of London.
This sparkling silver luxury White Tower hanging decoration is hand embroidered using the same metal thread work techniques used to sew royal dresses and finery in centuries past.
The Unicorn is a legendary animal that resembles a white horse with a spiralling horn and is one of the most important imaginary animals of the Middle Ages in which it was a symbol of purity and grace.