The Tower of London welcomes all visitors and aims to make everyone’s day out successful and enjoyable. We are committed to improving access and facilities for visitors with disabilities.
However, the Tower of London is an historic building with difficult stairs and passageways and wheelchair access is limited. There are a large number of steps throughout the Tower with cobbles laid in some of the surfaces and pathways. There are some low doorways.
Visitors are entitled to bring an accompanying carer free of charge. These complimentary adult carer tickets can only be obtained on the day of your visit upon presentation of proof of registered disability.
Induction loops are available throughout the Tower in the following locations:
Switch your hearing aid to the ‘T’ setting to activate.
We use a trained British Sign Language (BSL) interpreter who will guide you around on a tour. The tours are not currently available but dates will be offered for them soon so please check our British Sign Language tours page for updates.
Anyone with a hidden disability has the option to collect a lanyard from our Welcome Centre. This will discreetly notify staff that you may need extra help, time, or assistance whilst at the Tower.
If you have any specific needs, please do let a staff member know so that we can help make your visit as enjoyable as possible.
See our Descriptive sessions page for more information on Jewel House and White Tower sessions and how to book.
Unfortunately, we are unable to offer our audio guide tours for blind and partially sighted visitors at this time.
All recognised guide, assistance or service dogs - including assistance dogs in training - are welcome inside the Tower.
Please make sure they are wearing their designated jacket or lead slip.
Whilst we strive to make the Tower accessible to all visitors, this historic building features difficult stairs, a number of low doorways, and passageways where wheelchair access is restricted.
A wheelchair is available (free of charge). These cannot be pre-booked and are issued on a first-come first-served basis. It can be obtained by speaking to a member of staff on entry.
There is a lift in the White Tower which takes visitors to the basement. For reasons of safety we can only permit one wheelchair user in the basement at a time. Please ask a member of staff in the area for assistance.
Ramps can be found in the following places:
Tower Hill (Underground), London Bridge (Overground) and Tower Gateway (DLR) stations are fitted with lifts to street level.
The majority of riverboats now have dedicated wheelchair spaces.
Blue Badge parking bays can be found nearby in Tower Hill Coach and Car Park.
An interactive map, produced by the City of London, shows Blue Badge parking bays in the local area.
Drop-off points for coaches or taxis can be found on Lower Thames Street, a two minute walk from the Tower.Transport for London accessibility guide Map of Blue Badge parking bays
View our guide for parents/carers of children and adults on the Autistic Spectrum for more information. Compiled with help from the National Autistic Society and our Access Panel at the Tower of London.
This sparkling silver luxury White Tower hanging decoration is hand embroidered using the same metal thread work techniques used to sew royal dresses and finery in centuries past.