Freedom of information

Available information

The Freedom of Information Act 2000 gives rights of public access to information held by public bodies including Historic Royal Palaces.

From 1st Jan 2009, we have adopted the model publication scheme developed by the Information Commissioner’s Office. Information covers the following areas:

• Who we are and what we do
• What we spend and how we spend it
• What are our priorities and how we are doing
• How we make decisions
• Our policies and procedures
• Lists and registers
• The services we offer

Finding the information you need

You will find the majority of information covering these areas on our website. The website map will act as your guide to find it. Further information available is listed below with details of how to obtain it.

We will not publish information which is exempt under one of the Freedom of Information exemptions or Environmental Information Regulations exemptions; when its release is prohibited by statute; where it would be impractical or resource intensive to prepare the material for routine release.

Asking for other information

If you cannot find the information you are looking for, please write to us, giving as much detail as possible. We will try to provide information free of charge.

However, where it is not readily available, we may need to charge you. If your request does attract a charge, we will ask you whether you wish to continue with the request before we do the work.

If the information is covered by an exemption under the Freedom of Information Act, we will inform you of the exemption being applied.

Please put your request in writing to The Head of Governance, Chief Executive’s Office, Apt 39, Hampton Court Palace, Surrey, KT8 9AU or email to [email protected]

Any records relating to the five palaces that are over 30 years old will be held at the National Archives at Kew. A list of records available can be found on their website www.nationalarchives.gov.uk.