Our terms and conditions for booking a school visit, including refunds and cancellations
Updated 25 March. In line with Public Health England guidance, we have taken the decision to close all six of our palaces and gardens until 31st May. We will be reviewing this and will keep you updated. Please read our statement for further information. Read our statement
All school visits due to take place in the next 4 weeks (from Monday 23 March onwards) have been cancelled. We will be in touch with all groups due to visit during this time.
Should closures be extended beyond this point rest assured we will contact you.
We regret that no refunds can be given for cancellations, or for amendments made less than six weeks in advance of your visit. This includes non-arrivals on the day.