Unfortunately we will be unable to offer BSL or Describer tours during October and November 2018. Tour availability will resume from 08 December 2018.

Describer tours

For blind and partially sited visitors

For blind and partially sited visitors


  • Selected dates - advance booking required
1.5-2 hours

Ticketing information

Tours are available between 10:00 and 15:00, and are suitable for a maximum of three blind or partially sighted visitors and their carers and must be pre-booked. There is no additional charge as this service is included in the admission price.

Free with palace ticket (advanced booking required) Buy Kensington Palace tickets

Describer tours are available for two routes - either the King's Apartments or Victoria Revealed. 

Each tour will take around 1.5 to 2 hours so we advise on just one Describer tour per visit. Sadly we are unable to offer tours for the other areas of Kensington Palace at this time due to space constraints. Of course you are always welcome to book and visit a second time in order to enjoy the Describer tours in both areas - or why not become a member of Historic Royal Palaces and enjoy unlimited free entry to all five of our palaces for a year plus all the Describer tours they offer!

If you would like to arrange a Describer tour, please contact us requesting a particular date/s at least two weeks in advance and we will check availability.

How to book

Describer tours are included in the admission price, carers are admitted free of charge. Entry to Kensington Palace is free for members of Historic Royal Palaces. 

To book a Describer tour, please give at least two weeks notice. Please email us at kensingtontours@hrp.org.uk or call +44 (0) 20 3166 6133 including the following information so we have all the information needed to make your visit as enjoyable and personal as possible: 

  • The preferred date and time of tour.
  • Your party size.
  • Your contact details.

Access map

Download our access map for more information about visitor access to Kensington Palace.