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Terms and conditions

for teacher CPD and training

Teacher CPD Event Conditions

These terms explain what you can expect from us and what we ask from you when attending one of our teachers CPD events. By booking or attending an Event, you agree to the terms below.

  1. ABOUT US

1.1. Historic Royal Palaces is a charity registered in England and Wales (charity number 1068852) whose registered office is at Hampton Court Palace, Surrey, KT8 9AU.

1.2. We deliver Continuing Professional Development (CPD) sessions for teachers online or in person (the “Event”).

  1. BOOKING A CPD EVENT

2.1. When you submit a booking request, we'll review it and send you a confirmation email if your place has been successfully booked. Submitting a booking form does not automatically guarantee a place.

2.2. We aim to respond to booking requests and enquiries within 7 working days.

2.3. Any personal information you provide when booking an Event will be handled in accordance with our Privacy Policy, available on our website.

  1. CHANGES AND CANCELLATIONS

3.1. If you need to change or cancel your booking, please email [email protected] as soon as possible.

3.2. If you can no longer attend the Event, letting us know in advance helps us offer your place to another teacher.

3.3. If we need to cancel or rearrange the Event, we will give you as much notice as reasonably possible and we will do our best to offer an alternative arrangement.

  1. PHOTOGRAPHY AND MARKETING

4.1. We may take photographs or videos at the Event for marketing, promotional or reporting purposes. If you would prefer not to appear in photographs or recordings, please speak to a member of staff on arrival and we will make reasonable efforts to accommodate your request.

  1. ACCESSIBILITY

5.1. We want our CPD events to be accessible and welcoming for everyone.

5.2. If you have any access requirements, please let us know when booking or contact us at [email protected] and we'll do our best to support you.

  1. ATTENDING AN ONSITE EVENT

6.1. When attending an Event, you agree to follow any reasonable instructions given by Historic Royal Palaces staff relating to health, safety and security.

6.2. If you’re running late, please call the number provided in your booking confirmation and let us know your estimated arrival time.

6.3. Occasionally, palace routes, exhibitions or other visitor experiences may need to change or close at short notice. If this happens, we'll do our best to minimise any impact on your Event experience.

6.4. We want all participants to have a positive and respectful experience. We do not tolerate abusive, threatening, discriminatory or inappropriate behaviour towards our staff or other participants. If this happens, we may ask you to leave the Event or end your participation in the Event.

  1. ATTENDING AN ONLINE EVENT

7.1. Please make sure the contact details you provide are correct and that you have access to a suitable internet connection for a live online session.

7.2. We will send your joining link by email. Please do not share this link with anyone else.

7.3. Online CPD sessions are intended for teachers and education professionals. Students should not attend unless we have given our prior written permission.

7.4. To protect the privacy of participants and presenters, you must not record, photograph, film, copy or distribute any part of an online Event without our prior permission.

7.5. We want all participants to have a positive and respectful experience. We do not tolerate abusive, threatening, discriminatory or inappropriate behaviour towards our staff or other participants. If this happens, we may end your participation in the Event.

7.6. If we're unable to deliver an online Event due to circumstances beyond our reasonable control, such as staff illness or technical issues, we'll do our best to offer an alternative date or suitable replacement session.

  1. USING OUR RESOURCES

8.1. During an Event, we may provide resources, presentations, handouts or other materials (the “Materials”).

8.2. The Materials are owned by Historic Royal Palaces or our licensors and are protected by copyright, trade mark and other intellectual property laws.

8.3. We give you a non-exclusive, non-transferable licence to use the Materials for educational purposes only, including classroom teaching, home education and homework activities.

8.4. You may adapt and share the Materials with colleagues, students and parents where this is reasonably necessary for educational purposes.

8.5. You must not:

8.5.1. use the materials for any commercial purposes;

8.5.2. sell, license or otherwise exploit the Materials for financial gain;

8.5.3. claim ownership of the Materials or present them as your own work; or

8.5.4. share the Materials outside an educational context, except with our prior written permission.

  1. CONTACT US

9.1. If you have any questions about an Event or your booking, please contact us at [email protected]. This inbox is monitored Monday to Friday and we aim to respond within 7 working days.

  1. GOVERNING LAW

10.1. These terms are governed by the laws of England and Wales, except for bookings relating to Hillsborough Castle and Gardens, which are governed by the laws of Northern Ireland.

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